Key Takeaways

• “The CIO role is expanding. You're still responsible for traditional realms of IT applications and infrastructure, but 62% of you are also wearing an enterprise digital transformation leader hat.”

• “The most successful CIOs are meeting the moment by strategically engaging with their CxOs to share resources, funding, and accountability for delivering digital initiatives. They’re running IT like a business.”

• “Top CIOs are franchising digital delivery. Franchise models are how businesses around the world leverage ecosystems to achieve scale, overcome budget and talent constraints, and reduce risk.”

• “Cultivating trust and co-leadership in a franchise model does more than just deliver better business outcomes. It also increases CIO and IT leadership teams’ performance.”

• “Cybersecurity, data and analytics, cloud platforms, and integration technologies are among the top technology investments CIOs have told us they’re increasing this year, and they are foundational fusion team enablers.”

Key Takeaways

• “A human-centered work design remains the successful formula for not only attracting and retaining top IT talent, but also increasing their productivity.”

• “Human-centric work designs increase the likelihood of employees reporting high productivity and a 3.2 times higher intent to stay with the organization. The likelihood of fatigue is reduced by 1.6 times and employee performance is increased by 5.1 times.”

• Employee output and wellbeing can be boosted in five ways:

                           - Adopt a data-driven approach to productivity
                          - Co-create flexible work environments
                          - Protect focus time and provide sync time
                          - Manage by outcomes and protect employees
                          - Deliver human-centric digital enablement

• “Organizations can use artificial intelligence to automate grunt tasks and increase productivity.”

• “Digital enablement amplifies the positive outcomes of human-centric design by addressing the key barriers to productivity.”

Key Takeaways

• “A strategic approach to cost optimization involves effectively reducing spending when required, while also proactively optimizing the performance of current resources. Ultimately, any resulting gains must be invested in new capabilities that deliver critical business outcomes and value.”

• “Mature organizations are 2.8 times more likely than other organizations to define their cost savings targets for specific contracts before negotiation.”

• “Mature organizations ensure that they make the right decisions by evaluating any cost optimization initiatives through a multi-layered or multi-level approach.”

• “According to Gartner's Strategic Cost Optimization Score for IT data, 86% of mature IT organizations assess cost savings through cross-functional teams and communicate them to relevant stakeholders. This is in contrast to only 23% of other organizations.”

• “Successful optimization involves having a disciplined approach, being proactive in evaluating costs, setting performance goals in the near-term and over a three-year roadmap, and building partnerships across business functions.”

Key Takeaways

• “Two thirds of CIOs are increasing modernization spend.”

• “Systems remain in use but are too costly to change because the underlying technologies no longer have support/knowledge to sustain them. AI can help with this by reducing the cost to modernize assets.”

• “Reduce the risk of undocumented code and increase developer productivity.”

• “Systems are interwoven into the broader IT landscape, making it very complex to coordinate dependencies when changing/scaling them. AI can help with this by coordinating and automating infrastructure.”

• “Reduce the effort of manual configuration and increase transparency into cloud costs.”

This is a wrap for this year’s conference. Thanks for joining! See you next year!