Research & Tools

Attracting, developing and retaining talent that can navigate and lead disruptive business and technology shifts is top of mind for supply chain leaders responsible for talent strategy. Use this maturity model to map and chart progress in your supply chain talent program.

Meeting the demands of digital business requires a diverse and continuous pipeline of new talent. Chief supply chain officers should build internship programs to enhance their digital talent pool.

Traditional approaches to recruiting are expensive and ineffective at attracting critical supply chain talent to support digital transformation. Chief supply chain officers must embrace new approaches to offset talent shortages and meet digital business transformation objectives.

Blockchain could have a transformative impact across supply chains in five to seven years. Yet, few CSCOs understand the technology and its implications. This report will help CSCOs and other supply chain leaders understand blockchain's principles and potential, and how to navigate the hype.

The pressure to optimize supply chain technology costs is balanced by growing expectations for digitally enabled capability improvements. Supply chain leaders can use this research to gain ideas and frameworks for optimizing supply chain management technology costs.

Use of the right technology can be a source for competitive advantage. Supply chain leaders responsible for technology can use this research to learn more about leading technology trends, insights and use cases from companies that were eligible for the Gartner Supply Chain Top 25 for 2018.

Manufacturing is constantly under pressure to reliably service demand without compromise to quality and cost. This research provides a framework and top actions for supply chain leaders responsible for manufacturing operations to ensure production is cost-optimized and aligned with the supply chain.

Supply chain and business roles must align and collaborate around operating outcomes, rather than reduction targets, to optimize total cost. Supply chain leaders can use this research to adjust how they engage stakeholders and propose initiatives that achieve breakthrough cost improvements.

When improperly communicated, cost optimization efforts generate confusion, and can damage morale. This research will help supply chain leaders use effective communications — based on a strategy, plan and delivery approach — to build support for cost optimization.