From Demo to Production: Closing the AI Agent Reliability Gap

Upcoming

Live session on September 23, 2026

10:00 a.m. EDT

1 hour

What you’ll learn

  • How to build reliable AI agents out of unreliable parts

  • Understand why AI agent autonomy must be earned through demonstrated reliability

  • Determine what "reliable enough" means based on an agent's scope, usage and risk context

  • Apply practical approaches to improve reliability through design, oversight and operational controls


What AI agents can do in a demo and what they can do reliably in production are often very different. Many organizations struggle to move AI agents beyond experimentation because the underlying technologies can perform inconsistently across tasks, creating reliability challenges that limit adoption and business value.


In this webinar, we'll explore how organizations can close the AI agent reliability gap by improving reliability beyond the model itself. Learn practical approaches across agent design, operating environments and human oversight, including how to narrow scope, implement guardrails, earn autonomy through measured reliability and manage performance within an appropriate risk context.


Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.

Meet your hosts

Host

Leinar Ramos

VP Analyst

Host

Birgi Tamersoy

Sr Director Analyst

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