IT Glossary



customer self-service and support

Customer self-service and support is a blend of customer-initiated interaction technologies that are designed to enable customers to service themselves. It includes electronic records management systems, chat and knowledge bases.


Read reviews of Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers…

Gartner Peer Insights has over 1 reviews on 1+ vendors in the Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers market. Learn about these companies and these products from IT professionals who have first-hand experience with them.

 


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