Top 10 Strategic Technology Trends for 2020

This year’s trends are structured around the idea of “people-centric and smart spaces” and how these technologies will affect customers and employees and the places that they live in.

Hyperautomation, blockchain, AI security, distributed cloud, and autonomous things drive disruption and create opportunities in 2020 and beyond.

View our infographic and find out whether these technologies are on your radar when mapping your digital transformation strategy. 

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Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kick-started conversations around priorities and initiatives so that attendees could tackle what was most important to them.

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Business Intelligence & Data Analytics

Explore how to move to a culture of self-service business analytics in a world of big data, with machine learning techniques, natural language interfaces and a focus on data storytelling.

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Emerging & Advanced Technologies

Dive into the blockchain, Internet of Things, artificial intelligence and robotic process automation to truly transform your organization.

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Security & Risk

Explore the risks brought by the digital revolution and how to adapt your IT security requirements to encompass digital and cyber-physical needs.

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Work, People & Culture

Learn how to differentiate cultural characteristics from operating model constructs, and recruit and retain the talent needed to succeed.

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Customer Experience

Customers are more empowered than ever before. With customer experience (CX) management at the top of most CEOs’ agendas, discover how to create a superior CX that serves as a sustainable differentiator.

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Digital Transformation

Discover the steps needed to achieve digital transformation for your organization, and understand how to align the physical and digital worlds for employees, partners, and customers.

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