Client Story

Reducing Turnover: From Exit Interview to Employee Experience

Gartner helped BBVA implement targeted exit surveys to improve employee retention, hiring and cost reduction.

Mission-critical Priority

Contribute to accelerated growth by decreasing turnover and increasing employee engagement.

How Gartner helped

Leveraged Gartner advisory services and departure tools to create dynamic, measurable exit interviews to boost retention.

Business impact

Better understood average turnover rates, improved decisions and reduced the employee turnover risk and costs.

Industry

Industry

Banking


Revenue

Revenue

Approx. $20 Billion


Employees

Employees

2,000+

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