Sales

Gartner Glossary

Customer Confidence

Customer confidence is the degree to which a B2B customer feels confident they have taken the necessary steps to make the right decisions for a complex purchase. High customer confidence results in a high-quality, low-regret purchase.

Experience Gartner conferences

Master your role, transform your business and tap into an unsurpassed peer network through our world-leading virtual and in-person conferences.

Gartner Webinars

Expert insights and strategies to address your priorities and solve your most pressing challenges.