Enterprise architecture (EA) tools are often acquired with a limited use case that ignores the demands and expectations of the senior business and IT personas who should use and benefit from it. As a consequence, initial vendor selection processes and vendor demos are often limited to gaining insight into an IT portfolio.
An Enterprise Architecture product is not “just a tool” — its features and functions support business and IT, making it an enterprise application. Enterprise Architecture and Technology Innovation leaders must follow our eight steps to select the most appropriate EA tool and obtain value from it.
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