Become a World-Class Chief Human Resources Officer

Tactical advice to elevate the CHRO role

Today’s CHRO needs to be enterprise leaders, not just HR leaders

70% of chief executive officers (CEO) expect their chief human resources officer (CHRO) to be key players in enterprise strategy, but only 55% say their CHRO meets this expectation. Even fewer chief financial officers (CFO) agree (30%). Many HR executives are ill-prepared for this greater responsibility. In fact, only 20% of Fortune 250 chief human resources officers have experience outside the HR function.

Model of a World-Class CHRO

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    As a chief human resources officer, there are a number of things prevailing now that weren’t an issue a few years ago. Gartner has really helped to connect the dots and help me understand what things need to be done to drive the best outcomes.

    John Brown

    CHRO, Blue Cross Blue Shield of Louisiana

    How we address top chief HR officer challenges

    Talent is one of the biggest differentiators of organizational performance, reshaping the chief human resources officer's role into one of the most high-profile executive team positions. Gartner can provide you robust benchmarks, validated labor market data, tactical tools, and peer-sourced best practices to help you make informed decisions, execute initiatives quickly and be a successful CHRO.

    Make the Manager Role More Manageable 

    Poor manager effectiveness is jeopardizing your organization. Explore 4 HR strategies CHROs at top organizations are using to redesign the manager role for success.

    Evolve Culture and Leadership for a Hybrid World

    Make sure hybrid work doesn't dilute your culture and leadership. Use this 12-month roadmap to create a culture that attracts and retains top talent, drives performance, and meets business objectives.

    Transform the HR function

    Is HR transformation one of your top priorities in 2023? Here's your one-stop solution for driving HR operational excellence and strategic impact in a world of hybrid work.

    Explore what Gartner for HR can do for you

    New to your CHRO role?

    When making the leap to a new position, almost half of executives - human resource leaders included - tumble and underperform. Gartner has analyzed thousands of leadership transitions, and uncovered various insights you can leverage to establish yourself as an effective enterprise leader during your transition and beyond.

    Gartner ReimagineHR Conference

    Join your peer CHROs and HR leaders from leading organizations to discuss specific HR challenges and learn about top HR trends, insights and priorities.

    Gartner’s 170+ HR experts are trusted advisors for 4,000+ senior HR leaders

    Learn more about our HR research and advisory services designed to accelerate speed to execution and ensure decision quality.