Gartner Survey Finds Leader and Manager Development Tops HR Leaders’ List of 2025 Priorities for Third Consecutive Year

Leader and manager development remains the No. 1 priority in 2025 for HR leaders for the third consecutive year, according to a survey by Gartner, Inc. The continued focus on manager development comes as managers report feeling overwhelmed by their responsibilities.

The Gartner survey of 1,403 HR leaders in July 2024 found the top five organizational priorities for HR leaders next year range from leader and manager development to HR technology (see Figure 1) 

“HR leaders are defining their priorities in the context of three factors that CEOs are focused on and are impacting the world of work: growth, the power of AI and labor market shifts that are putting pressure on talent strategies,” said Mark Whittle, Vice President of Advisory in the Gartner HR practice. 

HR leaders must address the below imperatives to maximize talent and business outcomes in 2025:

Three-quarters of 805 HR leaders Gartner surveyed in July 2024 reported their managers are overwhelmed by the expansion of their responsibilities, and nearly as many (69%) agreed leaders and managers are not equipped to lead change.

“For organizations to deliver on their goals, managers must be prepared to successfully lead both today and tomorrow,” said Whittle. “Though 75% of organizations have made significant updates to their leadership development programs, and more than half are increasing spending on leader development, they are not seeing results.”

Recent Gartner research revealed that traditional leadership development such as seminars and lectures have a negative effect on development. HR leaders must shift to place more emphasis on intentionally and strategically enabling repeated peer connections for leadership development via networking and team building. 

The Gartner survey found that among 625 HR leaders, less than one in three reported they don’t have a clear vision for the culture they want. Fifty-seven percent of respondents agree that managers fail to enforce the culture organizations want on their teams, and over half reporting that leaders don’t feel accountable for demonstrating the desired culture.

Organizations are struggling to embed culture in day-to-day work and foster connection, a key component to making culture stick. HR leaders can facilitate this by equipping teams to translate culture values into their unique context, and by providing actionable, scenario-based guidance, so managers understand what behaviors they should be demonstrating to live the culture they want. 

Sixty-six percent of nearly 475 respondents said their workforce planning is limited to headcount planning, and they struggle to demonstrate ROI for strategic workforce planning efforts.

Rather than approach strategic workforce planning as an organization-wide initiative, HR leaders should break it down into achievable phases, specifically by starting with small pilots, prioritizing projects by evaluating their relevance and HR’s capability to execute on them, and by establishing share ownership. 

Among 473 HR leaders surveyed by Gartner in July 2024, 73% reported that their employees are fatigued from change, and 74% said their managers are not equipped to lead change.

HR leaders can improve change effectiveness and reduce change by focusing on three things:

1. Determining where transformative change is taking place in the organization
2. Collaborating with business leaders and change sponsors to evaluate change impact, readiness and value at the onset of planning to ensure early buy-in (and determine when to say no)
3. Identifying and amplifying designated change influencers who are embedded in the process to boost change adoption

More than half (55%) of HR leaders think their current technology solutions do not cover current and future business needs. Forty-six percent believe current HR technology solutions hinder rather than improve the employee experience.

To show business value via HR technology, HR leaders should define the outcomes they are seeking first – both business and talent. HR leaders should go beyond using technology for automation and efficiencies, and seek technologies that enable HR’s strategic business value, including identifying the potential value from GenAI as its capabilities evolve.

Additional information is available in the full Gartner Top HR Priorities Report. 

About the Gartner ReimagineHR Conference

The Gartner ReimagineHR Conference is the premier event for CHROs and HR leaders to learn from the latest research and Gartner experts covering talent acquisition, diversity, equity and inclusion, learning and development, total rewards, talent analytics, and HR technology. Gartner ReimagineHR is taking place October 28-30 in Orlando and December 4-5 in Sydney. Follow news and updates from these events on X using #GartnerHR.