Gartner Sales Score for Operations

Measure, prioritize and improve your sales operations function’s capabilities

Assess your sales operations functional maturity against six objectives and 22 key management activities

The Sales Score for Sales Operations is a strategic planning tool that helps you evaluate the effectiveness of your sales operations function using objective peer-based performance standards.

 

How we address your top challenges

The diagnostic tool helps you evaluate your sales operations function in depth, benchmark maturity and prioritize opportunities for improvement. With an accurate look at performance gaps between where your function is today and where you want to go tomorrow, you can make smarter decisions about how to spend time and resources.

  • Identify sales operations strengths and weaknesses to influence your strategic efforts
  • Build a fact-based case to drive informed discussions for resource investment and cross-functional planning
  • Define specific initiatives that define your path to the next level of maturity

How we work with you

This self-assessment tool and the resulting report shows the gaps between your current and desired states. Suggested solutions from the tool help discussion and decision making around:

  • Strategic and annual planning — Understand how well your sales operations function is performing in its current state.
  •  Functional transformation — Support short-term and long-term planning by clearly identifying next steps and associated resources.
  •  Resource allocation — Ensure alignment of strategy and resources with market opportunities and business needs.
  • Consensus building — Develop support for initiatives by gathering feedback from your leadership group.

Six objectives covered:

  • Sales Leadership Support
  • Sales Force Design and Deployment
  • Sales Compensation
  • Sales Process and Systems
  • Sales Analytics and Intelligence
  • Sales Operations Management

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