HR Technology Strategy and Selection

Streamline HR function and business operations

CEOs and employees expect HR to become more digital

Executives expect digitalization to improve performance, cost savings and overall competitiveness. Employees expect a digitized workplace that reflects the personalization, speed and interconnectedness they experience outside of work. Innovations such as AI, machine learning, natural language processing or virtual assistants all present opportunities for HR to meet these expectations. 

Nearly 80% don't have the digital tech they need to do their jobs, despite focus on digital workplace programs
We are entirely transforming our talent acquisition experience and using all new technologies. It has been very valuable to have Gartner research as well as advisors to help ensure that we’re on the right track.

Liesl Inglish

Head of Global HR Operations and Learning, Conduent

Start with an HR technology strategy

The right mix of HR technology solutions is key to HR’s digitalization journey. HR leaders must:

  1. Assess the HR technology landscape to ensure it meets both current and future requirements
  2. Determine the level of investment in incumbent versus emerging technology providers
  3. Foster an agile and analytics-driven function
  4. Partner with IT and update HR technology strategy and roadmap yearly
HR technology strategy setting, HR technology selection and HR technology optimization lead to employee experience and talent and business outcomes.

Insights you can use

Digitalization and evolving employee expectations are transforming HR and demanding modern tools. Gartner's combined expertise in IT and HR can provide you the insights, data, advice and tools that will guide your HR technology investments decisions.

Stay ahead of emerging HR technology trends

Innovations such as AI, machine learning, natural language processing or virtual assistants all present opportunities for you to digitalize the HR function. Gartner can help you assess the maturity and adoption timelines of HR technologies to make more informed decisions.

Select the right HR technology

HR leaders need to understand how HR technology will influence the way they recruit, develop and manage talent, and which technology tools and innovations are right to support this journey. Gartner can help you develop an impactful HR technology strategy and select the right technology solutions and vendors to support your organization's’ talent and business strategy and your workforce’s unique needs.

Optimize HR technologies successfully

Successful HR technology deployments require you to consider variables that go beyond system selection and implementation, such as workforce preferences, business operating models, managing change and stakeholder expectations. Gartner can help you build the internal capabilities — such as continuous experimentation, agile methodologies and the emerging discipline of experience design —to successfully deploy and manage a diverse set of HR technologies. 

Collaborate with IT on a digital workplace strategy

A digital workplace program should not just be an IT initiative. It requires collaboration and input from various functions, including HR, IT, operations, real estate and facilities management. Gartner can provide you the insights and advice necessary for you to play a key role in defining, communicating and executing a digital workplace strategy to enhance employee experience, engagement, agility and productivity. 

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Key Takeaways from Gartner ReimagineHR Conference 2019

More than 2,800 HR leaders came together worldwide to learn how to prepare their organizations for the future of work. Download the key takeaways to see what you missed.

Amazing conference! The quality and relevance of the content and speakers exceeded my expectations. I work in IS and support HR; the content of the conference will enable and empower me to deepen the breadth of HR knowledge to become a better business partner with HR.

Theresa Tompkins

Lead Technology Analyst, Altrica Client Services
Case Study

How do we help select HR technology?

Anne Cooper, SVP, Chief Human Resources Officer for Sammons Financial discusses how the Gartner BuySmart™ proposal review helped her confidently select a new HCM, providing assurance that she was selecting the right technology vendor for the organization's needs at the right price point.

Gartner Topic Experts

Gartner’s HR experts include more than 90 people worldwide. Meet a few of our leaders. 

Leah Johnson
Vice President, Advisory

Scott Engler
Vice President, Advisory

Adriana Duque Hughes
Senior Director, Advisory

Connor Lott
Senior Principal, Advisory

Rachael Marshall
Senior Principal, Advisory

Robin Boomer
Director, Advisory

Ryan Hill
Senior Principal, Advisory

Gartner’s 170+ HR experts are trusted advisors for over 4,000 HR leaders.

Our experts can equip you with HR function benchmarks, and relevant best practices and tools that accelerate speed to execution and ensure decision quality.