Managing Organizational Change

How HR can deliver on complex change management initiatives

Successful organizational change management: Reality or aspiration?

Change is the new constant. The typical organization today has undertaken five major firmwide changes in the past three years — and nearly 75% expect to multiply the types of major change initiatives they will undertake in the next three years. Yet half of change initiatives fail, and only 34% are a clear success.

Organizational Change Success is made up of: 34% clear success, 50% clear failure, and 16% mixed results.

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Effectively preserve order during major changes, from M&As to culture changes

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    When we integrated two companies, we utilized Gartner, tools and experience from other companies to achieve success.

    Anders Schroll

    Vice President Corporate Communication and Public Affairs, H.Lundbeck A/S

    Open-source change management

    Modern organizations with flatter organizational structures and complex reporting lines can vastly improve the likelihood of change success by adopting an open-source change management strategy. This approach can help you increase the probability of change success by up to 22%, cut implementation time by up to one-third, and reduce time spent on change by up to 12 hours per week per employee.

    An open-source approach can increase your probability of success during change by up to 22% and decrease your implementation time by as much as 1/3

    Insights you can use

    Incorporating open-source strategies into change management approaches can help you increase employee engagement, discretionary effort, intent to stay and productivity. An open-source approach can also help you decrease implementation time by one-third and lower the number of change resistors in your organization.

    Helping to drive digital business transformation 

    With digital a top priority for more than 90% of corporate leaders and organizations poised to spend $1.7 trillion on digital transformation in 2019, HR leaders must be prepared to play the right role in enabling this transformation.

    Improving M&A success

    Gartner studied 72 mergers and acquisitions and identified the key factors that differentiate successful M&A initiatives from the rest.

    Getting employees to execute change

    Gartner surveyed more than 6,500 employees and over 100 CHROs around the globe, and found that the best organizations rely on their workforce, not executives, to lead change. Move toward more inclusive strategies by making three significant shifts.

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    Testimonial

    How do we help navigate change?

    Dondi Dix, VP of Talent and Organization Development, Dairy Farmers of America, discusses how she collaborated with Gartner to navigate organizational changes after tripling in size after multiple acquisitions. 

    Gartner change management experts

    Gartner’s HR experts include more than 170 people worldwide. Meet a few of our leaders. 

    Brian Kropp
    Group Vice President

    Leah Johnson
    Vice President, Advisory

    Maureen Cahill
    Vice President, Executive Partner

    Molly E. Tipps
    Director, Advisory

    Gartner’s 170+ HR experts are trusted advisors for over 4,000 senior HR leaders.

    Learn more about our labor market data, HR function benchmarks, best practices and tools designed to accelerate speed to execution and ensure decision quality.