Change Management Communication

Develop an effective communications strategy to successfully manage change

Change is constant, and staff feel the pressure

As the pace of change continues to accelerate, managing employee commitment to organizational change is becoming more difficult. The figures are sobering: 73% of change-affected employees report experiencing moderate to high stress levels, and those suffering from change-related stress perform 5% worse than the average employee. Effective change communications can counter these trends and support business transformation.

There are a number of transformation projects we’re running ... From a comms point of view, supporting all of those behavior changes is clearly quite a challenge. ... We don’t have [enough] communicators to be able to sit with each of these teams, so we’re going to have to develop the [manager communication] skill. Gartner helped us with the development of our own teams ... to deliver and to hold workshops to upskill [others in the business].

Simon Hardaker

Head of Internal Communications & Engagement, AWE Management Ltd

Support change with effective communication

Communications leaders report managing change fatigue as their top mission-critical priority for 2019. Key to this is an effective change communications strategy that delivers the right information and resources to improve employee capability, ensures consistent messages and enables senior staff to act as change accelerators on their teams. Learn how to successfully communicate through change with Gartner’s insights, tools and templates.

Insights you can use

Successful communications executives plan for and monitor the degree to which employees need to change their behavior. Then they create communications solutions that enable employees to take action. Help your staff navigate change with effective communication. Get the insights and tools to start building or enhance your strategy. 

Remove cultural barriers to change

Anticipate and sense cultural tensions before they become insurmountable barriers to change at your organization. Learn how to surface and counteract tensions in this white paper.

Support change by shaping company culture

Understand how culture impedes or supports organizational transformation and what drives high employee performance through change.

Webinar: Shape Culture to Support Change

Shape your organization’s culture to keep pace with and accelerate transformation goals. Watch this on-demand webinar presented by one of our experts.

Questions about becoming a Gartner client?

Client Success Story

Tackling change communications at the manager level

Simon Hardaker is Head of Internal Communications & Engagement at AWE Management Ltd. Here he talks about how he has used Gartner’s skills assessment tools to develop his team’s capabilities, and how he has empowered managers throughout the company to become effective communicators during times of change. 

Gartner’s communications experts

Gartner’s communications experts combine industry experience with research expertise. Meet a few of our leaders.

Alexandra Earl
Senior Director, Advisory

Iliyana Hadjistoyanova
Senior Principal, Research

Dorian Cundick
Vice President, Advisory

Elizabeth Barrett
Vice President, Research

Brianna Lux
Senior Principal, Advisory

Emmett Fitzpatrick
Senior Principal, Advisory

Florence Mann
Specialist, Advisory

Develop your function and deliver impactful messaging to drive business outcomes.

Leverage our research and tools; discuss your mission-critical priorities with experts; and deliver with greater speed and confidence.