Gartner Research

Predicts 2021: Infrastructure Operations and Cloud Management

Build a strong working environment to enable business success

Analyst(s):  Federico De Silva, Roger Williams, Dan Wilson, Josh Chessman, Chris Matchett, Manjunath Bhat

Through 2024, enhancements in digital workplace infrastructure processes driven by analytics and automatic remediation capabilities will refocus 30% of IT operations efforts, from support to continuous engineering.

This year’s predicts for infrastructure operations and cloud management highlight the need for organizations to:

  • Evolve monitoring practices and technologies to enable better and faster anomaly detection.

  • Deploy new systems of record that are flexible and cloud-ready, as data trustworthiness becomes increasingly important.

  • Integrate AIOps technologies early in the application development life cycle in order to increase agility.

Complete the form to get your free copy.

Download research

Enable business success.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

  • Step 2 of 3

    By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

    Company Information

    All fields are required.

    Optional Optional
  • Step 3 of 3

    By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.