Why Government Leaders Choose Gartner

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24/7 insight, guidance and tools for federal, state and local governments, and defense

Across government departments, it’s increasingly urgent to leverage technology and digital experience to advance citizen services. To capture tangible outcomes, tap into our extensive public-sector experience:

  • Objective, industry-leading insights
  • Interactive, practical tools
  • One-on-one guidance from Gartner experts on your mission-critical priorities

Government leaders deliver on their digital priorities with confidence

Access to research, proprietary tools and one-on-one guidance enables you and your team to make better decisions and act decisively and confidently.

Prioritize and focus strategy, operations and technology decisions

Government leaders and their teams, whether in a specific level of government (local vs. federal) or in a specific area such as defense, use Gartner government insights and tools to develop, measure and iterate strategies, operating models, cost and technology decisions.

Expand knowledge

  • 80+ Gartner Magic Quadrant™ reports, the gold standard for objective market analysis on 800+ technology and service providers.
  • Gartner IT Score to assess IT maturity levels for short and long-term planning.
  • Gartner Hype Cycle™ research to reduce the risk of your investment decisions.
  • Government-specific maturity models, frameworks, RFP templates and toolkits to help with both strategy and execution.

Communicate executive strategy

  • Deliver on citizen expectations and operational needs with the Roadmap: The Future of Digital Government Strategy.
  • Build a strategic IT plan you will actually use to map and communicate why and how to execute initiatives.
  • Shorten time-to-decision with advisory partners who conduct 460,000+ direct client interactions each year.

Accelerate execution on mission-critical priorities with unique capabilities

  • 400 active Gartner Ignition Guides to assess, prioritize, develop and accelerate execution of IT initiatives.
  • Gartner IT Budget to benchmark key metrics against IT cost and contributions being delivered.
  • 850+ consultants for contract optimization.
  • Senior consulting partners to help turn guidance into customized action plans.

Practical solutions for your mission-critical priorities with measurable results

Gartner research shows that 59% of government CIOs want to improve the citizen or user experience of their organization. Many (53%) are also focused on improving operational efficiency. Yet decision silos, culture issues and lack of funding often stand in the way. Navigate these challenges with Gartner expert insight, custom analysis and tools, and one-on-one consultations.

Start and accelerate your digital government transition with these tools:

Connect with one of our 2,200+ experts for industry-leading guidance and tools

Make faster, smarter decisions

  • Work with former public-sector CxOs who understand your responsibilities and can guide you through transformation efforts.
  • Unite your leadership cross-functionally with role-specific insight for CIOs, data and analytics, security, I&O, software engineering, finance and more. Explore Functions and Roles 
  • Consult with a Gartner expert to help you identify, prioritize and execute on strategic initiatives. Meet Our IT Experts 
  • Participate in discussions alongside your peers on topics central to your role. View Upcoming Webinars 

How we impact government

  • We work with government agencies to support their digital modernization strategies, including; cybersecurity, AI, cloud strategy, application modernization, innovation strategy planning, and culture change management.
  • Strategic insights from experienced experts. Why Veterans Choose to Join the Gartner Public-Sector Team 
  • Connecting private sector technology insights to the needs and missions of government. Public-Sector Team

Insights across agencies

  • Public Safety and Justice. How integrated digital capabilities require composable solutions and modular information and technology design.
  • Human Services. How to seamlessly integrate and coordinate public assistance and services to a highly diverse ecosystem.
  • U.S. Federal and Defense. Building digital maturity to advance policy and legislative objectives.

Get inspired to drive innovation with access to experts and global peers

Unmatched government research for an evolving digital world

  • Expertise in specific subsectors and tiers of government.
  • Expert discussion panels and webinars ideating on key topics and trends, both global and government-specific.
  • Timely resource centers and insights on trending global and government topics Technology. View the Latest IT Articles 

On-demand access to the largest community of experts

  • Expert guidance from 2,200+ Gartner experts and former government IT practitioners (our experts are quoted in leading business publications worldwide 70+ times a week).
  • 40+ years of independence as a global research firm.
  • Guiding principles on independence and objectivity to communicate vision and execute strategy with confidence.

Capitalize on an extensive peer network

  • A diverse community of peer CIOs and IT leaders in governments around the world.
  • The Gartner Peer Insights™ community: Here, users have shared 500,000+ online reviews on 32,000+ IT products and services.
  • Destination and virtual events offering opportunities to connect with CxOs, peers and Gartner experts to help guide you on your strategic journey. 
    Explore Conferences

Improve performance and leadership within your organization with in-depth coverage across IT domains and critical functions

By function

By IT role

“With Gartner, … I don't have to go find people all over the world that are specialists. I have one umbrella, I talk to one person, and they act as my conduit.” – Tom Nawrocki, Executive Director of IT, Charleston County School District

Public-sector client success through digital strategy transformation

The Office of Industrial Relations (OIR), a Queensland government agency in Australia, was able to modernize business areas to drive cultural change while raising the profile of IT and getting IT’s voice heard at an executive level.

Gartner IT Symposium/Xpo™

Join the world's most important gathering of CIOs and IT executives along with Gartner experts to share the latest insights on technology, business, and more.

FAQs from government leaders

Digital government is designed and operated to take advantage of digital data and technology to create, optimize and transform digital government services. See more answers to FAQs around digital transformation.
Technology radically impacts the ability of government CIOs to deliver on their mission, strategy and operational goals and meet the needs of rising citizen expectations. Know the key technology trends.

Drive stronger performance on your mission-critical priorities.