Gartner Research

Implement an IT Employee Performance Management System That Actually Works

Define the right mix of quantitative and qualitative metrics to elevate performance.

Expert(s): Mbula Schoen, Lily Mok

Organizations can see a 24% increase in workforce performance when performance management (PM) has high utility.

PM is often viewed as an HR process that both managers and employees consider to be a form-filling exercise that consumes unnecessary time and has little value. In fact, only 38% of HR leaders agree that PM keeps pace with business needs.

This research helps CIOs in ensuring that they have an employee performance management system that is easy to use, transparent and appropriately focused in place.

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