Gartner Expert

Joe Mariano

Director Analyst

As part of the Employee Experience Technology team at Gartner Joe focuses on helping clients establish and maintain their new hub, including services such as Microsoft 365 and Google Workspace. Joe has also recently started covering collaborative work management services which are part of the new work hub. Beyond technology support for these services Joe also provides enablement and skilling strategies as it pertains to the digital workplace and the new work hub so that IT leaders and CIOs can get the most out of their people and their technology.

Previous experience

Mr. Mariano has more than 12 years of experience in information governance, ECM and records management. He was previously a system analyst for Boehringer Ingelheim Pharmaceutics. Coming from a pharmaceutics background, he understands the challenges faced by industries that are heavily regulated. He has been a project manager on several validated records management and ECM solution implementations, and he created and has advised on policies regarding information management, protection and security. In addition, he has created employee engagement training to ensure both solutions and processes are understood.

He has presented at industry events regarding system implementation, information protection and engaging training for end users.

Professional background

Boehringer Ingelheim

System Analyst

Areas of coverage

Digital Workplace Applications


B.S., Information Technology Business Analysis, University of Phoenix

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Top Issues That I Help Clients Address

1Evaluation strategies for comparing Microsoft 365 vs Google Workspace

2Governance strategies for new work hub services including Microsoft 365 and Google Workspace

3Enablement strategies for new work hub applications including Microsoft 365 and Google Workspace

4Microsoft 365, Google Workpsace, Collaborative Work Management

5Digital Workplace Enablement, Skilling, Training