Leading the Digital Society

Gartner EVP Mike Harris discusses digital transformation, business strategy and what CIOs are focused on now.

The responsibility and challenges of leading organizations in a digital society can be daunting. But, according to Mike Harris, EVP, Research & Advisory, Gartner, successful digital transformation can actually change the way people interact with an organization.  

The CIO Executive Communication Guide

Speak the language of the C-suite to communicate the business value of IT

Download eBook

For example, when the local government of Naperville, IL, wanted to inspire more trust among its citizens, it launched the Open Data Initiative to expose the public to information from the city’s operations. To increase transparency, Naperville made all the salary data for each city employee publicly available. The government also shared crime data, specifically where and when crimes occurred, and citizen data scientists geomapped all the information. In turn, this highlighted areas of the city where police could be more proactive. That’s digital transformation in action.

In this Smarter With Gartner interview, Harris shares with Heather Levy, VP Content Marketing, Gartner, the importance of digital transformation and what’s on the minds of today’s CIOs. 

Get Smarter

Follow #Gartner

Attend a Gartner event

Explore Gartner Conferences

Steps CIOs Can Take to Drive Business Model Innovation

Enterprises struggle to successfully transform to a new business model despite their ambitions. It is important for CIOs driving business model innovation to establish a positive mindset for innovation. The REFI approach provides an efficient way for CIOs to drive BMI.

Read Free Gartner Research


Get actionable advice in 60 minutes from the world's most respected experts. Keep pace with the latest issues that impact business.

Start Watching