Gartner Expert

Mark Diodati

Managing Vice President

Mark Diodati is a Research Vice President in the Gartner for Technical Professionals research team. He provides guidance on a diversity of topics including IoT, IaaS, API protocols (such as OpenID Connect, OAuth and SCIM), identity in the cloud, multifactor authentication, federation, Azure AD and Office 365, and hybrid identity. He has contributed to many media organizations, including The Wall Street Journal, ABC News, NBC News, Forbes Magazine, CIO Magazine and The Boston Globe.

Previous experience

At Ping Identity, Mr. Diodati focused on three areas. As conference chair for the Cloud Identity Summit, he defined the conference agenda, selected speakers and implemented a rigorous editorial review process. The conference grew 250% under his watch. As the company's competitive strategist, he delivered in-depth market insights that resulted in increased product investment and reduced the length of the sales cycle. He also created a collaboration environment so that people in the field could contribute key competitive insights. As a technical director in the CTO office, Mr. Diodati co-authored the company's two-year mobility product strategy, laid the groundwork for three essential GTM technology partnerships, collaborated on acquisition target analysis, and presented at conferences (such as the Gartner IAM Summit, AWS re:Invent and Cloud Identity Summit). Prior to Ping Identity, Mark worked at Gartner for nine years, leaving as Research Vice President.

Mr. Diodati's product management endeavors at RSA and CA were devoted to listening to customer needs, developing strategic product roadmaps and delivering successful, timely products to market. The products that he has managed include web access management, federation, Unix security, single sign-on, provisioning, directories, mobile PKI, smart card and VPN.

Early in his career, Mr. Diodati developed computer security, governance, auditing and financial skills at Arthur Andersen. He implemented the first information security systems for internet banking, data warehousing, Unix, strong authentication and the network at Metavante (now FIS Global), a financial services data processing organization with more than 5,100 clients, including the largest 20 banks in the United States.

Professional background


Director - Product Management; VP of Worldwide Identity Management Practice


Technical Architecture Principal; Senior Product Manager

Ping Identity

Technical Director, CTO Office; Conference Chair, Cloud Identity Summit

Areas of coverage

Cloud Computing

Delivering Effective Identity and Access Management Capabilities

Modernizing Application Architecture and Infrastructure

Office 365, Google Apps for Work and Other Cloud Office Solutions



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Top Issues That I Help Clients Address

1Best practices for implementing IaaS (i.e., Amazon Web Services and Azure) access control, authentication and user management.

2Selecting and implementing multifactor authentication solutions, SaaS federation and SSO.

3Implementing access control, authentication and management for devices and users in an IoT environment.

4Scalable Azure AD/Office 365 identity management, including on-premises considerations.

5API-based access control, authentication and user management (e.g., OAuth, OpenID Connect and SCIM).