Gartner Expert

Mark Lockwood

Managing Vice President

Mark Lockwood is a Managing Vice President for the Infrastructure and Operations team within Gartner for Technical Professionals. His team covers cloud adoption, cloud costs, monitoring, RPA, and AIOps. Previously at Gartner, Mark was a Research Vice President covering end user technologies.

He has more than 28 years of experience in the IT industry, including 14 years at Eli Lilly and Company, where he served as Virtualization Architect and End-User Computing Architect.

Previous experience

Before joining Gartner, Mr. Lockwood was an Architect for VDI, BYOD, server virtualization, internal cloud and workspace aggregation.

Professional background

Eli Lilly and Company

IT Architect

Entex Information Services

Network Engineer

Areas of coverage

Digital Workplace and CRM for Technical Professionals

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Top Issues That I Help Clients Address

1Virtual desktop infrastructure (VDI) design and implementation

2Application delivery (XenApp, SBC, workspace aggregation) design

3Desktop as a service (DaaS)

4Virtual Desktop use cases

5Hybrid virtual desktops (cloud and on-premises) and apps