Gartner Analyst

Carlton E. Sapp

Managing Vice President

Carlton Sapp is the Managing Vice President of the AI and CSCO Technology team for the Chief Supply Chain Officer practice. He advises leaders on building anti-fragile, AI-driven supply chains that can thrive amid disruption, uncertainty, and accelerating technological change. His expertise spans multi-agent AI governance, AI-powered resilience, geopolitical risk sensing, AI-native workforce transformation, and GenAI-enabled procurement and contract intelligence. A recognized thought leader in the future of intelligence in supply chain, Dr. Sapp helps organizations look beyond operational forecasting to understand the forces that will redefine supply chains over the next decade. His work examines how geopolitical fragmentation, climate transitions, emerging resource dependencies, and breakthrough technologies could fundamentally reshape global trade, manufacturing, sourcing, and logistics networks. He helps executives translate long-range uncertainty into strategic advantage by preparing for multiple plausible futures rather than betting on a single prediction.

Previous experience

Dr. Sapp has more than 25 years of advanced technology management and development. Prior to joining Gartner, Dr. Sapp led large-scale research and development teams for public sector supply chain programs focusing on complex systems and digital transformations. He's also spent years as a consultant in technology professional services focusing on rapid modernizations.

In previous practitioner roles, Dr. Sapp designed bio-inspired neural networks and digital assets, agent-based systems, digital twins for modeling and simulation, data and analytics architectures for decision support, and machine learning algorithms for machine intelligence.

Professional background

National Science Foundation, Management of Information Systems, 3 years

Department of Defense Contracts, Advanced Computing, Research, Technology, 14 years

IBM, Software Engineering and Product Consultant, 6 years

Areas of coverage
  • AI, Agents and Analytics

  • AI Strategy and Business Transformation

  • AI-Driven Supply Chain Enablement​

  • AI, Agents and Analytics for Technical Professionals

Education

Ph.D., Systems Engineering, George Washington University

M.S., Information Systems Technology, George Washington University

B.S., Business Management, North Carolina State University

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Top Issues That I Help Clients Address

01

How to architect and build an AI-driven supply chain

02

How to build an effective AI and data strategy for supply chain leaders

03

How to realize value from AI investments in supply chain

04

How to calculate and show the value of investments in AI and supply chain ecosystems

05

How to ensure cross organization buy-in for your AI-driven supply chain strategy