Jenny Sussin is the Practice VP for Employee Experience Technology within the IT leaders organization.
Prior to becoming PVP, Jenny was the Managing Vice President of the Customer Experience & Sales research team within ITLTP.
In the first leg of her Gartner journey, Jenny was a Research Vice President at Gartner covering customer experience, social CRM, and the next generation of customers.
Pre-Gartner, she worked for IBM where she was directly responsible for managing the concept, development and execution of social media strategy for IBM's largest customer event.
Social Business Lead - Information On Demand Conference
B.A., Communications/PR, Marist College
1Understanding our research team's coverage of Employee Experience Technology
2Questions/concerns about the Gartner research process
3Connecting clients with experts on technology impacting the Future of Work
4Mapping out how we can support clients' Employee Experience Technology initiatives
5Ensuring we deliver upon Gartner's promised value proposition.