Gartner Expert

Mike Gotta

VP Analyst

Mike Gotta is a Research Vice President for collaboration and social software at Gartner Research. He has 40 years of experience in the IT industry, with over 20 of those years spent as an Industry Analyst advising business and IT strategists on collaboration and social software.

Mr. Gotta has a deep focus on the business, cultural and technology aspects of the digital workplace, including collaboration, teamwork, social networks, communities, knowledge management and employee engagement. He also focuses on the use of ethnography within business organizations to gain insight on hidden relationship and cultural dynamics.

Previous experience

Before rejoining Gartner, Mr. Gotta was a Senior Technology Solutions Manager for Social Collaboration at Cisco.

Before Cisco, Mr. Gotta worked at Burton Group and Meta Group covering topics related to enterprise social networking and collaboration.

Professional background


Senior Technology Solution Marketing Manager, Social Collaboration

Burton Group

Principal Analyst

Meta Group

Senior VP & Principal Analyst

Areas of coverage

Digital Workplace Program

Digital Workplace Applications


B.A., Economics, Western New England College

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Top Issues That I Help Clients Address

1How do I put together a collaboration strategy for the digital workplace?

2How do I put together an employee communications strategy that spans office and frontlinr workers?

3What are the IT application, platform, and architectural issues for collaboration and social software strategies?

4What emerging technologies, like AI, should I be tracking to improve collaborative work?

5What approaches work best to handle organizational change to improve collaboration and communication?