Published: 08 June 2001
Analyst(s): Rich Costello
LIGHTWARE 30 is still the current release of call control software for the SX-2000 system; it doubles the SX-2000's port capacity to a maximum of 4,224 ports supported in a single system. The Mitel IP Protection Plan offers Mitel SX-2000 customers running the latest software release an upgrade to a Mitel IP-PBX platform. Mitel OPS Manager is a Java-based system management tool that enables end users to control the maintenance and operation of a network of SX-2000 systems. A new Mitel/March Networks messaging application called March Networks 6530 Speech Enabled Unified Messaging was announced in May 2001. Mitel features automatic call distributor (ACD) products designed to complement the call center capabilities of the SX-2000 system; the solutions include Mitel ACD 2000 and Mitel Networked ACD. This report describes some of March Networks' announced brand name changes to existing Mitel products.
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