Innovate Mission-Critical Systems for Better Collaboration

METAWATER Co., Ltd.

Download PDF

METAWATER offers optimum solutions for creating circulation of water resources while focusing on the plant engineering business, service solutions and public-private partnership projects. Alignment between these operations is essential. To strengthen cross-functional collaboration, the company needed to innovate its mission-critical systems and establish a companywide data infrastructure.

Mission-critical priority

  • The siloed systems and fragmented data across busines units (BUs) had impeded their collaboration. To address this issue, METAWATER made a decision to transform the mission-critical systems so that data would be handled in a consistent manner. The initial vendor quote for this transformation project was almost double the budget, so the entire project needed to be reviewed.
  • The company also needed to visualize and optimize IT spending because each BU had to shadow IT, which prevented the company from determining the total IT cost.
  • Since the IT department was not prominent, it was difficult to get recognition from within the company and the department was struggling to improve its status.

How Gartner helped

Gartner has provided METAWATER with the following insights and guidance to support its transformation.

Extensive guidance was provided via direct communication with Gartner experts and Gartner Executive Partners on implementing the mission-critical system transformation project:

  • Guidance from a broader perspective to support the project
  • Review of the ERP solution and DB configuration
  • Cost optimization essentials, including how to review vendor quotes

Toolkits and frameworks (e.g., IT Budget) from Gartner for IT spending visualization and optimization

Guidance on IT department benchmarking and HR training policy

Business impact

With Gartner support, METAWATER has achieved the following results since deciding on a system transformation to improve collaboration and streamline data infrastructure:

  • After reviewing the configuration and vendor quotes, the estimated cost of the system transformation was reduced to about 50% of the initial estimate, to fit into the budget. Now, the project has been relaunched under a new strategy.
  • Deploying the BI system to identify the total IT cost and enforcing budget control have enabled the organization to control and optimize IT investments. 
  • The IT department has earned well-deserved recognition from management by visualizing its efforts, such as benchmarking against competitors, creating HR development policies and reviewing the system transformation project. 

Industry:
Electricity and gas

Revenue:
US$1.21 billion (consolidated, in FY ending March 2021)

Employees:
3,340 (consolidated, as of March 31, 2021)

Achieve your mission-critical priorities with Gartner for IT Leaders

Learn More

Working with IT consultants usually makes us passive and wait for answers. With Gartner, however, guidance by experts has helped our IT team to act autonomously, resulting in the improvement of their skills. We also utilize and rely on insights from Gartner for decision making.

Takashi Ueno

General Manager, Information Technology Planning Department, METAWATER

Related success stories

Customer Success Story

Driving the Business Value of the Supply Chain Planning Function

Read how Gartner helped the Director of Supply Chain Planning at a British education company drive the business value of the sales planning function.

Driving the Business Value of the Supply Chain Planning Function

Read how Gartner helped the Director of Supply Chain Planning at a British education company drive the business value of the sales planning function.

Read Story

Customer Success Story

Guiding S&OP Transformation Through Research & Advisory Support

Read how Gartner helped an Australian mining company unlock $500 million in potential value via S&OP transformation.

Guiding S&OP Transformation Through Research & Advisory Support

Read how Gartner helped an Australian mining company unlock $500 million in potential value via S&OP transformation.

Read Story

Customer Success Story

Creating a world-class S&OP strategy

Read how Gartner helped a large British corporation in the oil & gas industry scope its S&OP transformation project.

Creating a world-class S&OP strategy

Read how Gartner helped a large British corporation in the oil & gas industry scope its S&OP transformation project.

Read Story

Insights you can use

Research

The IT Roadmap for Digital Business Transformation

This Gartner report is based on unbiased research and interactions with thousands of organizations across all industries and sectors. CIOs and IT leaders can avoid common pitfalls and lead smart, effective digital transformations.

View Research

Research

Accelerate Digital for Future-Ready Business

It’s no longer enough to execute digital transformation at the speed of business. Organizations operating with legacy infrastructure and analog processes will struggle to meet the expectations of customers.

View Research

Research

Prioritize the Top Cost Optimization Initiatives for Your IT Function

Organizations that follow a structured cost optimization program are more likely to access increased funding and demonstrate value from their investments.

View Research

Gartner is a trusted advisor and an objective resource for more than 15,000 enterprises in 100+ countries.

Learn more about how we can help you achieve your mission-critical priorities.