The enterprise application leader is not necessarily an IT-only role. Gartner clients report this role in business, IT and matrixed centers of excellence. In a recent Gartner survey, 56% of application leaders stated that they worked in a matrix environment where they report to both an IT executive and a business leader. One way to simplify and scale application ownership is to designate a “domain” chairperson and governance team responsible for a “cluster” of applications sharing a common set of demand-side stakeholders.
The domain grouping ideally should be based on business function or capability (e.g., a cluster of finance, HR and procurement applications). This approach may help split the entire application portfolio into six to eight domains with the chairperson acting as the effective “application leader” for each. In choosing this route, be sure that each domain includes applications from all pace layers — systems of record, differentiation and innovation, because each evolves at different rates.