Conference Updates

November 9, 2021

Gartner IT Symposium/Xpo 2021 EMEA: Day 2 Highlights

We are bringing you news and highlights from Gartner IT Symposium/Xpo, taking place this week virtually in EMEA. Below is a collection of the key announcements and insights coming out of the conference. You can read the highlights from Day 1 here.

On Day 2 from the conference, we are highlighting the Gartner top predictions for 2022 and beyond, the steps to empower an organization’s innovation ecosystem, and a session on how to fight for underpresented groups in IT. Be sure to check this page throughout the day for updates.

Key Announcements

Signature Series: Gartner’s Top Strategic Predictions for 2022 and Beyond − Leveraging What We Have Learned

Presented by Daryl Plummer, Distinguished VP Analyst and Gartner Fellow

The lesson of the pandemic has been to expect the unexpected and be prepared to move in multiple strategic directions at once. In his session, Daryl Plummer, Distinguished VP Analyst and Gartner Fellow, explored the Gartner top strategic predictions for 2022 and beyond, highlighting the lessons that business and IT leaders have learned during ongoing disruption and uncertainty.

Key Takeaways

  • By 2024, 40% of consumers will trick behavior tracking metrics to intentionally devalue the personal data collected about them, making it difficult to monetize. “Consumers are withholding or providing false data to trick these systems, so that we get what we want, rather than just companies getting what they want.” 

  • By 2024, 30% of corporate teams will be without a boss due to the self-directed and hybrid nature of work. “Work is becoming much more remote, teams are becoming much more autonomous and the idea of a boss is becoming less helpful.”

  • By 2025, synthetic data will reduce personal customer data collection, avoiding 70% of privacy violation sanctions. “Synthetic data can create patterns of information that doesn’t require looking at any given individual’s information.”

  • By 2024, a cyberattack will so damage critical infrastructure that a member of the G20 will reciprocate with a declared physical attack. “Cyberattacks are increasing, the impact per attack is growing, and the critical infrastructure is what’s being targeted now.”

  • By 2024, 80% of CIOs surveyed will list modular business redesign, through composability, as a top 5 reason for accelerated business performance. “When we survey CIOs, they tell us that they want to be more agile. To do that, you need to be composable.”

    Learn about five additional top predictions in the associated Gartner press release.

It’s not too late to join the conference!

Empower a Digital Ecosystem to Embrace Innovation Everywhere

Presented by Darren Topham, Senior Director Analyst, Gartner

IT organizations are under pressure to innovate rapidly and scale at speed. But it is rare that they have the full complement of capabilities already in-house. In this session, Darren Topham, Senior Director Analyst at Gartner, explained how organizations can lean on the capabilities of external partners and suppliers to create an empowered digital ecosystem that accelerates rather than hinders their innovation ambitions.

Key Takeaways

  • “Good innovation requires a strong ecosystem.”

  • “Having a healthy ecosystem can help with our cultural approaches to innovation, as well competencies, skills and capabilities.”

  • “There are four steps to empower your innovation ecosystem: Bridge the digital divide; Minimize digital friction; apply adaptive governance; and reallocate responsibility.”

  • “It’s really important that you work with your internal ecosystem to help guide and train and empower that external ecosystem to bridge that digital divide.”

  • “Organizations that have no or little digital friction are almost three times more productive than ecosystems that have high digital friction.”

  • “Traditional governance is ill-suited to ecosystem empowerment. Lead a collaborative process to establish governance mechanisms and promote self-regulation.”

  • “Responsibility across the innovation life cycle changes, and it needs to be managed and it needs to be appropriately reallocated.”

Women and Diversity in Leadership: Fighting for What We Are Worth

Presented by Christie Struckman, VP Analyst, Gartner

Women and people of color are often reminded that they don't fit the stereotype of a person working in technology. In her session, Christie Struckman, VP Analyst at Gartner, discussed how IT leaders can dispel this myth and ensure underrepresented groups get the respect and opportunities that are deserved.

Key Takeaways

  • “Gartner research shows that women represent 28% of the IT workforce, persons of color 8%, and women of color 2%. CIOs must reach beyond to fight for these groups.”

  • “There are a number of assumptions that keep these groups underrepresented in IT: lack of competence, encumbered by other responsibilities, standards are too high.” 

  • “The 4 strategies that CIOs can do or encourage in the fight for these groups are:

  • Build a coterie, or community of coaches, mentors, allies and sponsors, to create opportunities for yourself and others.

  • Manage your personal brand based on purpose - passion, mastery, profession and mission - to chart your career path.

  • Fix pay equity where you can. Negotiate salaries and be transparent about what the organization is doing to ensure pay equity.  

  • Confront behaviors that marginalize these underrepresented groups, or the death of a thousand cuts, such as ignoring women or profiling."

About Gartner

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more, visit


It's not too late to join the conference

Latest Releases