“5G will be the standard. The question is not will you adopt 5G, but the real question is how do we get to that point?”

“Telcos will be using edge computing to move up the value chain of new services, like hosted-AI services or hosted virtual reality.”

“As 5G is maturing, consumer 5G will create new ecosystems like vehicle to vehicle, self-driving cars, connected healthcare or robots and delivery drones.”

“5G security will remain complex. The good news is 5G has new features to improve security. The bad news is that those features are there mostly to protect the operators’ revenue, not to protect your data.” 

“IT leaders should create a 5G roadmap, consider private 5G as technology matures and explore 5G opportunities.”

“5G will never replace Wif-Fi. The only thing 5G will replace (eventually) is 4G.”

“Three critical actions for public-sector CIOs in 2022 are: Adapt; Integrate; and Scale.”

“Adjust your approach to strategy to be more like crisis response by implementing adaptive strategy.” 

“There are four core practices of adaptive strategy: start execution as early as possible; respond to changes as they happen; involve everyone in strategy; and embrace and explore uncertainty.”

“Governments fail to take a modern approach to integration. Scaling digital will require that not only IT professionals can integrate systems and data, but that you can also enable other types of integrators, such as business technologists.”

“Recent Gartner surveys show that practices, such as human-centered design, personas, journey maps, and product management, are essential to scaling digital and delivering value.”

“Governments are trailing others in creating value from the use of these enablers across the enterprise, when widely used or extensively used.”

“By implementing and scaling the use of digital enablers, your organization can reap new value and accelerate the adoption of your digital services.”

“BoDs and CEOs are focused on four areas that give permission to CIOs to move quickly and act boldly, and produce strong digital results.”

“Each focal issue has signals that require subsequent action and design patterns, or technology initiatives, that support such action.”

“Sustained Profitability: Rising input and supply chain costs signal the need to drive out inefficiencies via hyperautomation or agile funding.”

“Sharper Value Proposition: Digital channel prominence and new service expectations, such as telehealth, signal the need for enhanced relationships with consumers via total experience or an open AI marketplace.”

“Engaged People: Employees proved that their productivity did not suffer with remote work and are now signaling the need for radical work flexibility, prompting enterprises to support fusion teams and cross enterprise collaboration.”