Gartner Research

Predicts 2021: Infrastructure Operations and Cloud Management

Adopt cloud technologies and move away from data-center-based services to increase agility.

Analyst(s): Federico De Silva, Roger Williams, Dan Wilson, Josh Chessman, Chris Matchett, Manjunath Bhat

Cloud-native applications introduce visibility gaps, creating monitoring and management challenges. I&O leaders who are not equipped to leverage machine learning and artificial intelligence technologies to understand relationships and performance of distributed systems put their digital business transformation initiatives at risk.

This year’s predicts for infrastructure operations and cloud management highlight the need for organizations to:

  • Evolve monitoring practices and technologies
  • Deploy new systems of record that are flexible and cloud-ready
  • Integrate AIOps technologies early in the application development life cycle

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