Telecom services now include fixed-network services (data retail, Internet retail, voice retail and wholesale) and mobile services.
Fixed-data services — Includes all dedicated/private line, packet and circuit-switched access services (for example, frame relay, asynchronous transfer mode, IP, Integrated Services Digital Network, DSL, multichannel multipoint distribution service [MMDS] and satellite) retail revenue. No differentiation is made between the type of traffic or application carried by these services. All types of transmissions — nonvoice data, image, video, fax, interactive services and even voice — can be carried by these services regardless of whether the source format is analog or digital. All revenue reflects service provider annualized retail revenue — paid for by the business and residential end user of the service; no wholesale or carrier-to-carrier revenue is included.
Fixed-voice services — This reflects retail voice service revenue for all services that are sold as such to end users and includes the provision of local and long-distance services related to voice (calling charges, line rental/subscription and connection fees are included in this category), enhanced voice services, data and fax transmission over the circuit-switched PSTN, and retail voice over IP revenue — paid for by the business and residential end user of the service; no wholesale or carrier-to-carrier revenue is included.
Mobile telecom services — Income from mobile telephone calls and mobile data usage (Short Message Service [SMS] and mobile data access) from all mobile operators in that regional market. Consumer charges are removed. Income from mobile telephone calling charges, mobile data access, SMS charges, line rental/subscription and connection fees are included in this category.
Wholesale/carrier services are not included as a component of business IT spending. Wholesale/carrier services reflect carrier revenue from carrier-to-carrier service transactions.