6 Ways to Shape Your CX for Gen Z

Generation Z are the customers of tomorrow. Here are six ways to shape a customer experience strategy that meets their wants and needs.

Gartner: 6 Ways to Shape Your CX for Gen Z

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Steps CIOs Can Take to Drive Business Model Innovation

Enterprises struggle to successfully transform to a new business model despite their ambitions. It is important for CIOs driving business model innovation to establish a positive mindset for innovation. The REFI approach provides an efficient way for CIOs to drive BMI.

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