Gartner clients can read more in Future of Experience: Generation Z Is Inspiring the Future of Customer Experience by Miriam Burt.
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Steps CIOs Can Take to Drive Business Model Innovation
Enterprises struggle to successfully transform to a new business model despite their ambitions. It is important for CIOs driving business model innovation to establish a positive mindset for innovation. The REFI approach provides an efficient way for CIOs to drive BMI.Read Free Gartner Research
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