CIO Agenda 2019: Exploit Transformational Technologies

Invest in AI, cybersecurity and conversational platforms to keep up with your peers.

Last year, 7% of top-performing companies ranked artificial intelligence (AI) as a game-changing technology. This year, that number ballooned to 40%.

Whether it’s AI, quantum computing or conversational platforms, digital business is underpinned by technology. But with a seemingly endless amount of technologies to invest in, where are CIOs focused?

2019 CIO Agenda graphic showing the top game-changing technologies for 2019 as compared to 2018 including artificial intelligence (AI), data analytics, cloud, digital transformation

This year, AI was No. 1 across the board. For top performers, it was followed by data and analytics, cloud and digital transformation.

But is it all hype? The Gartner 2019 CIO Agenda looked at where CIOs are investing and deploying technologies.

Cybersecurity tops the list, with 88% of respondents already deploying or planning to deploy in the next 12 months. That’s followed by AI (37%), conversational platforms (31%) and edge computing (20%).

CIOs actively acknowledge the potential for AI to be a game-changer, and they’re investing in the technology. But AI projects require considerable resource investment to be successful. CEOs will be looking at AI technology and pushing CIOs to move forward, but there is a danger of AI being overhyped in the short term and underappreciated over the long term.

Regardless of which emerging technologies will best help the organization, take a critical look at your technology portfolio. Focus on balancing spending old and new technologies to enable innovation investment.

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Learn more about CIO survey in the complimentary Insights From the 2019 CIO Agenda Report by Andy Rowsell-Jones, et al. Gartner clients can read more in the full report, 2019 CIO Agenda: Securing a New Foundation for Digital Business.

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