September 07, 2022
September 07, 2022
Contributor: Lily Mok
Using the Gartner Digital Talent Management Framework, CIOs can prepare their workforce for digital acceleration and future disruptions. See why and how it helps.
Despite the threat of recession, unemployment remains low and talent — especially in IT — remains scarce and expensive. Without the right talent, critical digital initiatives are at risk, so CIOs and other business leaders need a rigorous approach to identify, hire and develop high-potential talent.
But digital talent strategy isn’t just about meeting today’s fast-changing digital business conditions; it’s about future-proofing your IT workforce, making it more resilient and better able to evolve and develop more and newer capabilities to align with changes in the ways we work.
Using a construct like the Gartner Digital Talent Management Framework ensures you take a structured, life cycle view of key areas in an integrated, digital talent management strategy.
Download now: Gartner Digital Talent Management Framework
Any CIO seeking to build a future-ready workforce in support of digital initiatives must ask:
How do we plan for a future-ready IT workforce?
How do we identify and recruit digital talent with the desired skills and competencies?
How do we renew and maintain the currency of the existing workforce’s skills and competencies?
How do we retain and motivate the workforce for improved experience, engagement and commitment?
How do we release and manage staff transitions out of the organization and beyond?
How do we measure and link the IT workforce performance and impact to business outcomes?
Integrate workforce planning with an information and technology (I&T) strategic planning process by engaging with business leaders and other key stakeholders in identifying and prioritizing shifts in the roles and skills required to execute I&T strategy now and in the future.
Apply a holistic and integrated approach to building workforce capabilities through the life cycle of talent recruitment, renewal, retention and release.
Assess the effectiveness of talent management strategies and programs by linking individual and team performance objectives with business outcomes, measuring and recognizing workforce contributions to digital business success.
The Gartner Digital Talent Management Framework takes a life cycle approach to digital talent management, running from recruitment to renewal and retention through to talent release.
CIOs and IT leaders can use this approach to identify and prioritize digital skills and talent needs and devise appropriate strategies to evolve and develop the workforce in line with changing business priorities.
Focus on the following four key elements of recruitment to identify, attract and hire high-potential talent.
To ensure continuous renewal of workforce capabilities that support the changing needs of digital business, focus on these two imperatives:
Discern factors that impact employee engagement, and develop a total rewards strategy to motivate and retain employees for the long term.
Former employees may rejoin the company or become valuable customers, partners and brand advocates, so transition planning and offboarding become as essential as onboarding.
Lily Mok, VP Analyst at Gartner, works on the IT Strategy, Execution and Organization team. Ms. Mok focuses her research on helping CIOs and HR leaders develop strategies and programs to build a future-ready workforce.
IT talent remains scarce and expensive, even in the face of potentially weakening economic conditions, putting key digital initiatives at risk.
And beyond today lies the longer term need for IT to develop more and newer capabilities to align with new ways of working.
A digital talent management framework provides a rigorous approach to future-proofing your IT workforce.
This article has been updated since its original publication in June 2021 to reflect new events, conditions and research.
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Recommended resources for Gartner clients*:
Using a Digital Talent Management Framework to Future-Proof the IT Workforce
CIOs’ Must-Read Research Collection for Implementing the Digital Talent Management Framework
Three Practical Steps for CIOs to Future-Proof IT Workforce Competencies for Digital Acceleration
Toolkit: How to Diagnose and Solve Talent Challenges
*Note that some documents may not be available to all Gartner clients.