Align IT Costs and Strategies With Business Goals to Remain Relevant Beyond 2020

G00256403

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Summary

IT leaders, often operating in "firefighting mode," fail to look beyond the next task to understand IT service costs or the impact IT has on the business. IT organizations need to develop a service provider mindset to align IT goals with those of the business and to be relevant into the next decade.

Table of Contents

  • Introduction
  • Analysis
    • Run IT Like an ESP
    • Identify IT Costs and Optimize IT Spending
    • Provide IT Financial Transparency
  • Gartner Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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