It’s not uncommon for CIOs to be caught in a conflict they would rather avoid. But navigating these experiences is often part of the job. The question becomes not “Do I get involved?” but rather, “What’s the best role for me in a conflict?”
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In CIO Power Politics, Tina Nunno, Distinguished Vice President Analyst, Gartner shares her insights and advice from hundreds of client interactions on how to handle a conflict and push back for the best results.
This article has been updated from the original, published on February 22, 2018, to reflect new events, conditions or research.