Employees now use an average of three different mobile devices to perform their jobs on a daily basis, which will increase to five or six devices as technologies such as wearable devices and the Internet of Things (IoT) become mainstream.
Many of these employees are given the autonomy to choose the devices, apps and even the processes with which to complete a task. With mobile phone sales expected to reach 2.1 billion units in 2019, it will fuel demand for enterprise mobile apps that meet the high performance and usability of consumer apps.
Gartner predicts that market demand for mobile app development services will grow at least five times faster than internal IT organizations’ capacity to deliver them, by the end of 2017.
IT departments are under pressure to develop a larger variety of mobile apps in shorter time frames, but it is exceedingly difficult and costly to hire developers with good mobile skills.
“The struggle to be proactive against competitive pressures is resulting in their mobile apps becoming tactical, rather than strategic,” said Adrian Leow, principal research analyst at Gartner.
A Gartner survey on mobile app development conducted in 2014 found that the majority of organizations have developed and released fewer than 10 apps, with a significant number of respondents not having released any mobile apps at all.