Gartner Program & Portfolio Management Summit provides access to over 60 hours of the latest Gartner research specifically designed for PPM leaders. Each track has a particular area of focus to help you deliver on what matters most to you and your organziation.
Monday, June 22, 2020 04:00 PM|Monday, June 22, 2020 04:45 PM
Kristin Mettraux, VP, Advisory, Gartner
Product management in IT or in collaboration with others in the rest of the business is critical to driving digital business growth by balancing fast, flexible support with the benefits of central control. But it often fails due to role confusion, talent gaps, stakeholder skepticism and misaligned budgets. This session will show how progressive organizations are addressing these broader IT and enterprise issues to make product management a success.
Monday, June 22, 2020 05:15 PM|Monday, June 22, 2020 06:00 PM
Sarah Davies, Sr Director Analyst, Gartner
Program and portfolio management leaders must help organizations struggling to adapt resource models to support a product life cycle. By implementing a tiered approach that considers the short-, medium- and long-term planning horizons, they can set teams up for success.
Monday, June 22, 2020 05:15 PM|Monday, June 22, 2020 06:00 PM
James McGovern, Sr Director Analyst, Gartner
Despite best efforts, many Lean programs make positive first steps and then backslide. This session will aid leaders in obtaining a clearer view of reality at ground-level, better utilize internal and external human resources and have greater confidence in their ability to become self-reliant in their Lean journey.
Tuesday, June 23, 2020 10:15 AM|Tuesday, June 23, 2020 11:15 AM
Daniel Stang, VP Analyst, Gartner
Program and portfolio management leaders equating PPM function’s value with work efficiency won’t meet digital business needs. They should adopt these three best practices for leadership, delivery method and communication, to refresh customer engagement and modernize how PPM value is measured.
Tuesday, June 23, 2020 10:15 AM|Tuesday, June 23, 2020 11:45 AM
Stewart Buchanan, VP Analyst, Gartner
Some senior executives and their investors are becoming afraid of trade wars and other economic uncertainties. Meanwhile, CFOs are in love with the illusion of certainty that waterfall budgeting creates. To gain real control, they have to give up the illusion of control. Finance teams have often forgotten the primary reason for which they control spending — to maximize the value they report. Business value isn’t absolute, it needs to be developed and demonstrated through continuous iterations. Conditional budgeting overcomes uncertainty by setting the guardrails around what development products might be worth to the organization and how best to deliver that value.
Tuesday, June 23, 2020 10:30 AM|Tuesday, June 23, 2020 11:15 AM
Matthew Hotle, Distinguished VP Analyst, Gartner
Distributed and “shadow IT” create concerns on architectural and organizational complexity and isolated islands of capability and data, impeding the enterprise’s digital ambitions. Without someone fulfilling a stewardship and orchestration role, the enterprise’s highly distributed information and technology assets and capabilities will introduce significant inefficiency and risk. In this session we present best practices to embrace business-led IT initiatives.
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
Christina Klock, Sr Director Analyst, Gartner
CX is not about internal customers — it’s a bigger initiative that amounts to how the organization achieves and maintains a sustainable, differentiated competitive advantage. But how do you know what the customer needs, and how does CX fit into all the other tasks and priorities that must be accomplished? Bring your questions about CX to this “Ask the Analyst” session to learn how you can be instrumental in creating a differentiated competitive advantage for your firm. (repeat)
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
Jim Longwood, VP Analyst, Gartner
The use of program and portfolio management (PPM) as a service is growing to enable the digital business transformation journey. How can CIOs and PPM leaders optimize their use of this evolving service offering? Which PPM or PMO functions can you outsource, which roles to retain and how to measure success, which providers can assist via PPaaS. Understand its applicability in finding these key resources in your digital journey.
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:00 PM
De'Onn Griffin, Sr Director Analyst, Gartner
The shortage of talent makes it an imperative for PPM leaders to maximize the performance of their workforce. The role of manager is critical to achieving that objective. This session provides PPM leaders with framework and guidance on how to identify and cultivate high-performing people managers who can effectively motivate, engage, and develop staff for greater contributions to the business.
Wednesday, June 24, 2020 10:30 AM|Wednesday, June 24, 2020 11:15 AM
Christina Klock, Sr Director Analyst, Gartner
CX is not about internal customers – it’s a bigger initiative that amounts to how the organization achieves and maintains a sustainable, differentiated competitive advantage. But how do you know what the customer needs, and how does CX fit into all the other tasks and priorities that must be accomplished? Bring your questions about CX to this ‘Ask the Analyst’ session to learn how you can be instrumental in creating a differentiated competitive advantage for your firm.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 03:00 PM
Mike West, Sr Director Analyst, Gartner
This session will provide a high-level introduction to value streams and how to optimize agile product delivery with value stream management. What are value streams? How do value streams enable portfolio management? What are the first steps to take?
Wednesday, June 24, 2020 04:15 PM|Wednesday, June 24, 2020 04:45 PM
Matthew Hotle, Distinguished VP Analyst, Gartner
Our inquiries over the past year have started to shift from asking "should I move from project to products" to "how do I get the organization to change." Regardless of whether you have started or not, many people in the lines of business, executive management and even IT will be uncomfortable or even combative about making the switch. Concerns include funding models, perceived lack of control and losing the iron triangle of scope, time and cost. This presentation will review the forces necessitating the change, the "what’s in it for me?" arguments for various stakeholders and tactics for helping the change occur.
Wednesday, June 24, 2020 05:00 PM|Wednesday, June 24, 2020 05:45 PM
Christina Klock, Sr Director Analyst, Gartner
Technology has created the Everything Customer. Customers want conflicting things at the same time - for example - to be connected and left alone. But how can you serve this type of customer effectively? In this presentation, we will explore the dynamics of customers and technology and what you can do to win with the Everything Customer.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:00 AM
Daniel Stang, VP Analyst, Gartner
The PPM market as it stands today is polarizing, separating technology providers into two main camps: strategic portfolio management and modern project and work execution. This polarization is the expansive PPM market’s response to the unique needs of portfolio managers and decision makers versus the needs of project and product managers responsible for driving more continuous delivery and execution on a daily basis. This session will present the following: the evolution of the PPM market; the overwhelming infusion of cloud-based project and work management providers; the most prominent Enterprise Portfolio Management uses cases playing out in today’s digital businesses; advice to help PPM leaders, domain-specific PMOs, Enterprise PMOs, and Strategy Realization Offices make sense of EPM market offerings and select effective technology investments supporting digital business.
Thursday, June 25, 2020 10:00 AM|Thursday, June 25, 2020 10:45 AM
Matthew Hotle, Distinguished VP Analyst, Gartner
PPM leaders want to provide the best support for digital business initiatives with agility and velocity to stay in sync or, better, stay ahead. To support this, the IT organization needs to go into a continuous delivery mode. However, existing applications that are part of the value chain can introduce impediments and delays.
In this session, we will present best practices on how continuous modernization can cure impediments in old applications and prevent impediments in new applications.
Monday, June 22, 2020 02:30 PM|Monday, June 22, 2020 04:00 PM
Lars Mieritz, VP Analyst, Gartner
With the changes that the onslaught of digital business is bringing, it is not surprising we regularly observe differences between the expectations of business and IT sponsors and stakeholders relative to the PMO’s activities and what they see as important and delivering value and benefit. Interactive group exercises in this foundational workshop will provide the catalyst to allow participants to discuss and refine their current thinking regarding their PMO and its effectiveness in meeting sponsor, stakeholder and enterprise needs. (Repeat)
Monday, June 22, 2020 03:00 PM|Monday, June 22, 2020 06:00 PM
Alicia Mullery, Sr Director, Advisory, Gartner
Many leading PMOs are shifting their identity from execution to enablement. Two of the new identities we commonly see are toward service provider and change enabler. In this three-hour session, reserved exclusively for (E)PMO heads, we will use practical examples to discuss:
- How can heads of PMO design and implement PPM services to enable a diverse, expanded set of internal customers?
- How can heads of PMO help the organization to better absorb change?
Monday, June 22, 2020 04:00 PM|Monday, June 22, 2020 04:45 PM
Candice Kenney, Director, Advisory, Gartner
The IT funding model is broken. CIOs find product-aligned teams faster, more iterative and better at managing uncertainty. Business unit leaders devote a growing share of their budgets to technology. Yet, CFOs still want the apparent certainty and cost control of project-based funding. This session will show how leading organizations moved technology funding from rigid project-based models to product-level funding that promotes innovation, continuous delivery and close stakeholder engagement.
Monday, June 22, 2020 04:30 PM|Monday, June 22, 2020 06:00 PM
Lars Mieritz, VP Analyst, Gartner
Under the motto "what is said in the workshop, stays in the workshop" and biting the head of shame, this highly interactive foundational session, offers a forum for the participants to laugh, cry and share the errors, mistakes and worst PPM practices encountered. Using the best of the worst as points of departure for further discussions each table will be challenged to identify and outline the opposite or corresponding best practice. The workshop will culminate in a plenary session with each table presenting their findings.
Tuesday, June 23, 2020 10:15 AM|Tuesday, June 23, 2020 11:15 AM
Elise Olding, VP Analyst, Gartner
In this interactive session, we will draw from your ideas about how you engage your executive sponsor. Please come prepared to share your tips and insights and take away ideas from your peers.
Tuesday, June 23, 2020 10:30 AM|Tuesday, June 23, 2020 11:15 AM
Neil Osmond, Distinguished VP Analyst, Gartner
PPM Leaders must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. In this presentation we provide practical frameworks and examples of how to develop key performance indicators.
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
Christopher Ambrose, VP Analyst, Gartner
Vendors are an increasingly import source of resources and innovation, required to enable successful program outcomes. Having a consistent and standard driven model for performance metrics, performance monitoring, and ultimately remediating program and project risks, is a must. What KPIs actually work when managing vendors? What does a good vendor scorecard look like? How do we ensure project success?
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
Daniel Stang, VP Analyst, Gartner
In this session, attendees can ask questions about selecting, purchasing, and deploying PPM tools and technology in ways that will benefit their work environment. Typical topics may include: Understanding the scope when choosing one PPM solution over another; navigating an abundance of choice when making PPM technology buying decisions; managing and making sense of PPM tool proliferation; best practices before, during and after PPM tool deployment.
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:45 PM
Lars Mieritz, VP Analyst, Gartner
Creating an optimized portfolio requires balancing often conflicting demands to meet the need for innovation, operational efficiency and effectiveness. This foundational workshop explores signs and symptoms of portfolio imbalance, and ways to segment or categorize a portfolio. We end with a case study exercise where different teams present their approach and take on an optimized portfolio.
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:45 PM
Anthony Henderson, Sr Director Analyst, Gartner
Supporting continuous delivery requires a broad perspective to implementing PPM tools. Program and portfolio management leaders must avoid implementation pitfalls that can contribute to deployment failure. During this interactive workshop we will identify the top pitfalls, discuss remedies and approaches to optimize the implementation of a PPM solution that addresses strategic and execution needs.
Wednesday, June 24, 2020 09:30 AM|Wednesday, June 24, 2020 10:00 AM
Mbula Schoen, Director Analyst, Gartner
Demand management is an issue for nearly all PMO 's and other PPM functions. This session will discuss what are the best practices to adopt an effective process for aligning demand with strategy, business value and resource availability.
Wednesday, June 24, 2020 10:15 AM|Wednesday, June 24, 2020 11:45 AM
Lars Mieritz, VP Analyst, Gartner
Creating an optimized portfolio requires balancing often conflicting demands to meet the need for innovation, operational efficiency and effectiveness. This foundational workshop explores signs and symptoms of portfolio imbalance, and ways to segment or categorize a portfolio. We end with a case study exercise where different teams present their approach and take on an optimized portfolio.
Wednesday, June 24, 2020 10:30 AM|Wednesday, June 24, 2020 11:15 AM
Jim Longwood, VP Analyst, Gartner
Few enterprises can take advantage of the benefits of disruptive technology changes without using external professional service providers to adopt and implement their business strategies. So whom and how should PPM leaders engage with these professional service providers to optimize the journey and outcomes. What challenges might you face when sourcing and program managing these services.
Wednesday, June 24, 2020 11:30 AM|Wednesday, June 24, 2020 12:15 PM
Daniel Stang, VP Analyst, Gartner
In this session, attendees can ask questions about selecting, purchasing, and deploying PPM tools and technology in ways that will benefit their work environment. Typical topics may include: understanding the scope when choosing one PPM solution over another; navigating an abundance of choice when making PPM technology buying decisions; managing and making sense of PPM tool proliferation; best practices before, during and after PPM tool deployment. (repeat)
Wednesday, June 24, 2020 02:00 PM|Wednesday, June 24, 2020 03:30 PM
Anthony Henderson, Sr Director Analyst, Gartner
The effective support of continuous delivery requires a broad perspective to implementing PPM tools. Program and portfolio management leaders must avoid major implementation pitfalls that can contribute to deployment failure if they are to support their organization’s digital transformation. During this interactive workshop we will identify the top pitfalls and discuss remedies to address these challenges and optimize the ability to implement a PPM solution that addresses strategic and execution needs
Wednesday, June 24, 2020 02:00 PM|Wednesday, June 24, 2020 03:30 PM
Lars Mieritz, VP Analyst, Gartner
With the changes that the onslaught of digital business is bringing, it is not surprising we regularly observe differences between the expectations of business and IT sponsors and stakeholders relative to the PMO’s activities and what they see as really important and delivering value and benefit. Interactive group exercises in this foundational workshop will provide the catalyst to allow participants to discuss and refine their current thinking regarding their PMO and its effectiveness in meeting sponsor, stakeholder and enterprise needs.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 03:00 PM
Christopher Ambrose, VP Analyst, Gartner
IT vendor management organizations have an objective to gain control over vendors, optimize spend, and manage risks and performance. Success in the future requires an approach focused on driving greater value, collaborating with PPM and exploiting opportunities from an every changing ecosystem of supply. This session will help PPM leaders collaborate with their colleagues in VMO to take on emerging and evolving challenges, and drive better project outcomes.
Wednesday, June 24, 2020 04:15 PM|Wednesday, June 24, 2020 04:45 PM
Mbula Schoen, Director Analyst, Gartner
Digital business is altering the PMO role, requiring that PPM leaders change themselves to be effective enablers of strategic execution. This session will discuss:
What are the major trends and challenges affecting the PPM leader?
What actions and best practices should a PPM leader and team implement?
What leadership skills and competencies are needed for PPM leaders?
Wednesday, June 24, 2020 05:00 PM|Wednesday, June 24, 2020 05:30 PM
Lars Mieritz, VP Analyst, Gartner
A PMO/PPM function needs to be able to communicate the success and effectiveness of its activities reflecting its particular focus or purpose. Whether the PMO is centralized or has a compliance, activist or delivery focus, the challenge is to identify the best-suited KPIs and metrics. This foundational session highlights KPIs and metrics for four types of PMO.
Wednesday, June 24, 2020 05:00 PM|Wednesday, June 24, 2020 05:45 PM
Jim Longwood, VP Analyst, Gartner
So you’ve engaged an external PPM provider to run your program and project offices but the buck still stops on your desk for the program/project success. This session will examine critical success factors that you need to address to manage the program/project manager you’ve engaged. Questions might range from what governance one needs to put in place, to what KPIs to use, regularity and agenda for your review meetings with PPMs, to having a healthy working relationship with them and its impact on driving the right delivery behaviors to achieve the PPM outcomes you are seeking.
Thursday, June 25, 2020 08:00 AM|Thursday, June 25, 2020 11:00 AM
Alicia Mullery, Sr Director, Advisory, Gartner
Many leading PMOs are shifting their identity from execution to enablement. Two of the new identities we commonly see are toward service provider and change enabler. In this 3-hour session, reserved exclusively for (E)PMO heads, we will use practical examples to discuss:
- How can Heads of PMO design and implement PPM services to enable a diverse, expanded set of internal customers?
- How can Heads of PMO help the organization to better absorb change?
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:00 AM
Jim Longwood, VP Analyst, Gartner
So you’ve engaged an external PPM provider to run your program and project offices but the buck still stops on your desk for the program/project success. This session will examine critical success factors is needed to address to manage the program/project manager you’ve engaged. Questions might range from what governance one needs to put in place, to what KPIs to use, regularity and agenda for your review meetings with PPMs, to having a healthy relationship with them and its impact on driving the right delivery behaviors to achieve the PPM outcomes.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:00 AM
Jim McGittigan, VP Analyst, Gartner
Many organizations are in the process of moving from a project to product centric organization. Yet funding and overall fiscal governance processes are often impeding a successful transition. Finance and CFOs are often confused. IT leaders need to lead the way in defining new financial governance processes. This session identifies both pitfalls and potential solutions.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:45 AM
Lars Mieritz, VP Analyst, Gartner
Under the motto “what is said in the workshop, stays in the workshop” and biting the head of shame, this highly interactive foundational session, offers a forum for the participants to laugh, cry and share the errors, mistakes and worst PPM practices encountered. Using the best of the worst as points of departure for further discussions each table will be challenged to identify and outline the opposite or corresponding best practice. The workshop will culminate in a plenary session with each table presenting their findings.
Thursday, June 25, 2020 10:00 AM|Thursday, June 25, 2020 10:45 AM
Mbula Schoen, Director Analyst, Gartner
Demand for skilled resources has always exceeded capacity and likely will for the foreseeable future. PPM leaders must use every tool available to make the most of this situation. While no silver bullets exist, proven tools enable maximum value delivery with the scarce human resources available.
● Top down capacity planning
● Bottom up performance improvement
● Middle out dealing with reality
Monday, June 22, 2020 03:00 PM|Monday, June 22, 2020 03:45 PM
Sarah Davies, Sr Director Analyst, Gartner
Leadership is more than decision making and management. It is also about change. Success for any leader depends on the contribution and participation of many people in the organization. Building support for an initiative, idea or concept depends on soft skills. This session will provide a review of the core skills, with practical advice on how to refine each of them to make you a better digital leader.
Tuesday, June 23, 2020 10:15 AM|Tuesday, June 23, 2020 11:45 AM
Candice Kenney, Director, Advisory, Gartner
Every part of organizations today is changing: business models, operating models, ways of workings, customer expectations. With so much change, PMO leaders must also reexamine their personal leadership approach and how it should change to be most effective for the future. In this workshop, you will learn:
- The proven model for successful leadership in digital business.
- How you can strengthen this leadership muscle in yourself and your team. (repeat)
Tuesday, June 23, 2020 10:15 AM|Tuesday, June 23, 2020 11:45 AM
James McGovern, Sr Director Analyst, Gartner
When improperly communicated, PPM efforts generate confusion and can damage morale. In this workshop, we will provide a framework for PPM leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for PPM leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.
Tuesday, June 23, 2020 10:30 AM|Tuesday, June 23, 2020 11:15 AM
Mike West, Sr Director Analyst, Gartner
This session will provide an overview of challenges organizations can overcome when implementing Spotify. How do organizations orchestrate a Spotify transformation? What governance challenges arise and how have organizations either failed or succeeded? What steps can organizations take to manage culture change?
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
De'Onn Griffin, Sr Director Analyst, Gartner
Diversity and inclusion have become priorities for workplace performance and workplace culture. PPM Leaders must shape attitudes and behaviors to achieve true acceptance and inclusion across their teams. This means integrating D&I into strategy, governance and management of the digital workplace by developing a D&I initiative and the management competencies required to support it.
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:00 PM
Neil Osmond, Distinguished VP Analyst, Gartner
These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. This session focuses on the often overlooked actions that PPM leaders can take, providing short-term strategies and tactics that can immediately be applied to keep their transformation on track or get it underway.
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:45 PM
Christina Klock, Sr Director Analyst, Gartner
Improving Customer Experience (CX) is a top priority for executives. In this workshop, we will explore how project management professionals can drive better business outcomes by treating customer experience as a “product.” Through activities and facilitated discussion, participants will explore, share and learn what skills and strategies are required to succeed. (repeat)
Wednesday, June 24, 2020 08:00 AM|Wednesday, June 24, 2020 09:00 AM
Elise Olding, VP Analyst, Gartner
As the pace of change increases, the best designed change plans often go awry and spiral into what seems like a mountain of resistance. The issues fall squarely on your shoulders and it can feel like an impossible undertaking. In this session, we identify the common trouble spots and how to tackle them, to keep people positive and productive throughout the change journey.
Wednesday, June 24, 2020 09:30 AM|Wednesday, June 24, 2020 10:15 AM
Bill Blosen, Sr Director Analyst, Gartner
The role of the agile coach is new and poorly understood and IT organizations often don’t see the need for agile coaches in their organizations. PPM leaders and IT leaders should use the experience of outside coaches and the culture sensitivity of internal coaches to prevent agile transformation failure. We will go over the definition of an agile coach and give guidelines for creating your own PMO-hosted, internal agile coaching team.
Wednesday, June 24, 2020 10:30 AM|Wednesday, June 24, 2020 11:15 AM
Kristin Mettraux, VP, Advisory, Gartner
Securing effective product owners is one of the top challenges to scaling agile across the delivery portfolio. Their input is critical to providing the continuous guidance agile teams need to achieve high-impact business and customer outcomes. In this session, we’ll debunk common myths about the product owner role and share the results of our analysis from 150 Agile product owners on how to set them up for success.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 02:45 PM
Matthew Hotle, Distinguished VP Analyst, Gartner
Organizational design is just one component of an I&T operating model. As more organizations adopt a product-centric delivery model, they need to come to terms with not only an organizational design that supports product-centric delivery but also major changes to the other eight components of the operating model. We'll discuss those changes, and the main ways we've seen leading clients organize their product organizations.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 03:00 PM
Neil Osmond, Distinguished VP Analyst, Gartner
These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. This session focuses on the often overlooked actions that PPM leaders can take, providing short-term strategies and tactics that can immediately be applied to keep their transformation on track or get it underway.
Wednesday, June 24, 2020 04:00 PM|Wednesday, June 24, 2020 05:30 PM
Sarah Davies, Sr Director Analyst, Gartner
Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.
Wednesday, June 24, 2020 04:00 PM|Wednesday, June 24, 2020 05:30 PM
James McGovern, Sr Director Analyst, Gartner
When improperly communicated, PPM efforts generate confusion and can damage morale. In this workshop, we will provide a framework for PPM leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for PPM leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond. (repeat)
Wednesday, June 24, 2020 04:00 PM|Wednesday, June 24, 2020 05:30 PM
Candice Kenney, Director, Advisory, Gartner
Every part of organizations today are changing: business models, operating models, ways of workings, customer expectations. With so much change, PMO leaders must also reexamine their personal leadership approach and how it should change to be most effective for the future. In this workshop, you will learn:
- The proven model for successful leadership in digital business.
- How you can strengthen this leadership muscle in yourself and your team.
Wednesday, June 24, 2020 04:15 PM|Wednesday, June 24, 2020 04:45 PM
Elise Olding, VP Analyst, Gartner
Culture hacking — making immediate, emotional, visible changes to the culture — has exploded as a way to trigger on-the-ground transformation. This session provides a step-by-step roadmap for how to hack your culture, including pragmatic examples and do’s and don’ts. An essential tool for PPM leaders to add to their toolbox.
Wednesday, June 24, 2020 05:00 PM|Wednesday, June 24, 2020 05:30 PM
Elise Olding, VP Analyst, Gartner
Gender imbalance is an issue in many IT organizations. The challenge is not just hiring more women, it’s also not losing them. Leaders can support the women in IT by creating, curating and managing a pipeline program. Creating an inclusive environment also means confronting behaviors that marginalize women.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:00 AM
De'Onn Griffin, Sr Director Analyst, Gartner
Culture has become a scapegoat for not achieving digital ambitions. PPM leaders must stop blaming culture, recognizing that their own biases are clouding their understanding of what is truly holding the organization back. Remedy yourself to break through the real barriers.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:45 AM
Christina Klock, Sr Director Analyst, Gartner
Improving Customer Experience (CX) is a top priority for executives. In this workshop we will explore how project management professionals can drive better business outcomes by treating Customer Experience as a “product.” Through activities and facilitated discussion, participants will explore, share and learn what skills and strategies are required to succeed.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:45 AM
Sarah Davies, Sr Director Analyst, Gartner
Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.
Thursday, June 25, 2020 10:00 AM|Thursday, June 25, 2020 10:45 AM
Neil Osmond, Distinguished VP Analyst, Gartner
Most enterprises are undergoing some form of digital transformation. Some are progressing well, some are not. This presentation will highlight what not to do (and what to do instead) based on observations and lessons from industries.
Monday, June 22, 2020 03:00 PM|Monday, June 22, 2020 03:45 PM
Christopher Ambrose, VP Analyst, Gartner
You rely on your strategic IT vendors to do more than "keep the lights on," you need them to help your business succeed. Keeping them from managing you though can be a challenge. This session will help you maneuver through these most complex relationships to drive real business value. What actions can we take to establish a strategic vendor management program? How can we create shared objectives with these vendors? How can relationship management maintain alignment of both parties objectives?
Tuesday, June 23, 2020 09:00 AM|Tuesday, June 23, 2020 10:00 AM
Paul Proctor, Distinguished VP Analyst, Gartner
The portfolio should be measured and reported as a reflection of the business benefits it accrues. By optimizing value, cost, and risk while using metrics that have a direct line of site to the business processes they support, PPM leaders can link business outcomes to projects to better manage priorities and investments.
Tuesday, June 23, 2020 10:30 AM|Tuesday, June 23, 2020 11:15 AM
Anthony Henderson, Sr Director Analyst, Gartner
Portfolio management across the enterprise continues to evolve as a function that balances investments, priorities and resources. An integrated approach to portfolio management is needed more than ever to decide what to start, stop, continue, consolidate or change. This session with provide a framework for assessing both the flexibility and adaptability of your current portfolio management approaches and provide tactical recommendations to improve effectiveness in support of a more dynamic digital business environment.
Tuesday, June 23, 2020 11:30 AM|Tuesday, June 23, 2020 12:15 PM
Sarah Davies, Sr Director Analyst, Gartner
Organizations that make disciplined IT investment decisions thrive during turbulence. Today, portfolio management must align to evolving strategies, support distributed evolution, and respond to constant change. This presentation covers the following key issues:
● How is digital business changing portfolio management
● How to thrive with distributed portfolios
● How to make it all work
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:00 PM
Daniel Stang, VP Analyst, Gartner
Today, effective EPMOs must enable continuous change. Drawing upon recent survey findings, we show what leading EPMOs do to deliver positive results. This session covers the findings of this survey work and will address the following key issues:
● What EPMOs did that enabled continuous change?
● What stood out amongst the leaders?
● How you can leverage this knowledge to advance your EPMO?
Tuesday, June 23, 2020 02:15 PM|Tuesday, June 23, 2020 03:45 PM
Jim McGittigan, VP Analyst, Gartner
Many organizations are in the process of moving from a project to product centric organization. Yet funding and overall fiscal governance processes are often impeding a successful transition. Finance and CFOs are often confused. IT leaders need to lead the way in defining new financial governance processes. This session allows for a hands-on workshop that explores options to eliminate this confusion. (repeat)
Wednesday, June 24, 2020 10:15 AM|Wednesday, June 24, 2020 11:45 AM
Bill Blosen, Sr Director Analyst, Gartner
Traditional methods of conducting quarterly business reviews do not work in a world of continuous agile governance. PPM leaders must adjust their facilitation approach in business reviews by favoring business value metrics over subjective information to ensure products deliver customer value. In this workshop we will go over the evolved QBR agenda and work as groups to understand the different metrics that reflect business value and agile team productivity. While sharing our results with the whole room we will all learn how to measure our business better. (repeat)
Wednesday, June 24, 2020 10:15 AM|Wednesday, June 24, 2020 11:45 AM
Jim McGittigan, VP Analyst, Gartner
Many organizations are in the process of moving from a project to product centric organization. Yet funding and overall fiscal governance processes are often impeding a successful transition. Finance and CFOs are often confused. IT leaders need to lead the way in defining new financial governance processes. This session allows for a hands on workshop that explores options to eliminate this confusion.
Wednesday, June 24, 2020 10:30 AM|Wednesday, June 24, 2020 11:15 AM
Paul Proctor, Distinguished VP Analyst, Gartner
Most organizations struggle with effective metrics. The value of a metrics is its ability to influence decision making related to priorities and investments. Bring your questions and your metrics (if you have them) to sharpen you ability to build good metrics.
Wednesday, June 24, 2020 10:30 AM|Wednesday, June 24, 2020 11:15 AM
Stewart Buchanan, VP Analyst, Gartner
Culture can be changed by using language to re-program teams and their objectives to focus on the continuous development of IT products. We've all heard the words but some organizations are making meaningful progress with them!
Financial management is often perceived as slow to charge and the most difficult culture change, but some organizations are successfully going beyond waterfall budgeting. Adaptive financial management can drive change toward a business-like approach that supports measurable business outcomes.
Wednesday, June 24, 2020 02:00 PM|Wednesday, June 24, 2020 03:30 PM
Bill Blosen, Sr Director Analyst, Gartner
Traditional methods of conducting quarterly business reviews do not work in a world of continuous agile governance. PPM leaders must adjust their facilitation approach in business reviews by favoring business value metrics over subjective information to ensure products deliver customer value. In this workshop we will go over the evolved QBR agenda and work as groups to understand the different metrics that reflect business value and agile team productivity. While sharing our results with the whole room we will all learn how to measure our business better.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 03:00 PM
Paul Proctor, Distinguished VP Analyst, Gartner
PPM leaders who can more effectively connect business outcomes to their portfolios, can better manage and report value delivery. It starts with outcomes, supporting business processes, and then technology dependencies. Whether you are managing digital transformation or just trying to keep the lights on, business outcomes are your North Star.
Wednesday, June 24, 2020 02:15 PM|Wednesday, June 24, 2020 03:00 PM
Mbula Schoen, Director Analyst, Gartner
Organizations are under pressure to invest their time wisely in projects that deliver value to the organization and sustain high performance. This session discusses how PPM leaders can help the organization to prioritize projects effectively in order to deliver change outcomes where and when they are needed most.
Wednesday, June 24, 2020 04:15 PM|Wednesday, June 24, 2020 04:45 PM
Anthony Henderson, Sr Director Analyst, Gartner
Myopic execution of individual product road maps can result in sub-optimally realized strategic objectives. The application of adaptive program management principles is what's required to enable outcome-driven coordination across product lines. This session highlights actions that support the improved optimization of the delivery of business outcomes across products or product lines.
Wednesday, June 24, 2020 04:15 PM|Wednesday, June 24, 2020 05:00 PM
Paul Proctor, Distinguished VP Analyst, Gartner
Most organizations struggle with effective metrics. The value of a metrics is its ability to influence decision making related to priorities and investments. Bring your questions and your metrics (if you have them) to sharpen you ability to build good metrics.
Wednesday, June 24, 2020 05:00 PM|Wednesday, June 24, 2020 05:30 PM
Jim McGittigan, VP Analyst, Gartner
Effectively communicating the business value of IT requires looking across multiple portfolios of capabilities — projects, product, services and more. This session highlights a variety of options used to effectively communicate the value IT delivers across all portfolios. It begins with new projects/products but extends to all capabilities It delivers to drive value.
Thursday, June 25, 2020 08:15 AM|Thursday, June 25, 2020 09:00 AM
Mike West, Sr Director Analyst, Gartner
Enterprise agile frameworks are driving change in one in three organizations. The leading framework, Scaled Agile Framework (SAFe), features a portfolio level to manage the work of multiple teams, release trains and value streams. This presentation will look at:
● What is Scaled Agile Framework (SAFe)?
● How does Lean Portfolio Management operate now?
● What are the implications for organizations adopting or considering SAFe?
Thursday, June 25, 2020 10:00 AM|Thursday, June 25, 2020 10:45 AM
Anthony Henderson, Sr Director Analyst, Gartner
This presentation will address applying and enabling advanced analytics to improve outcomes and optimize portfolio investments. Questions addressed include: How can advanced analytics be applied to improve PPM outcomes? What are the challenges PPM leaders face in deploying these capabilities within the PPM domain? What do PPM leaders need to do to implement these capabilities?
Thursday, June 25, 2020 10:15 AM|Thursday, June 25, 2020 11:00 AM
Paul Proctor, Distinguished VP Analyst, Gartner
PPM leaders who can more effectively connect business outcomes to their portfolios, can better manage and report value delivery. It starts with outcomes, supporting business processes, and then technology dependencies. Whether you are managing digital transformation or just trying to keep the lights on, business outcomes are your North Star.