Our Gartner Catalyst Summit will take on another look and feel in 2021 — due to the on-going COVID-19 pandemic this conference will not be taking place in 2021. Instead, the insights, guidance, and experts you have come to know and expect will be included in the Gartner Applications Innovation & Business Solution Summit 2021 taking place virtually on May 26 – 27.
Together, we examine 2021 priorities and recommendations, focusing on topics such as:
- Chatbot Development.
- Digital Optimization Is the Final Frontier of B2B Customer Experience.
- Bridging the Gap Between IT and the Business for Customer Experience and CRM Programs.