The global spread of COVID-19 has driven organizations to rethink the way they work and operate. Many employees have been told to work from home and to use videoconferencing and online collaboration services. Not only does this stress the limits of back-end supporting services, which in many cases are cloud services, but it significantly increases the volume of traffic in the networks connecting users to their services. To assist their clients in this difficult time, technology general managers must be prepared to deliver cloud services in line with their published SLAs and demonstrate an uninterrupted customer experience.
Complete the form to get your free copy.