Gartner Research

CIOs Must Address the Next Employee Well-Being Challenge — Isolation

How to address the new challenges that come with remote work

Analysts: Matt Hancocks, Christie Struckman

Remote working is not new, but it has gone from around 4% of the working population to over 40% of the office workforce as a result of the COVID-19 pandemic response. But remote working reduces many “normal” social interactions people may have — from regular commute buddies to greeting security on entering the building and chatting with colleagues over coffee. This loss of in-person social interactions impacts a person’s neurology in many subtle ways and can lead to greater feelings of isolation, which will, if not addressed, impact mental well-being.

CIOs and leaders in general have a role to play in understanding and addressing the psychological challenges of remote work. For CIOs, this means moving beyond just the technology and its deployment to look at the user experience and how it can be used to enhance workplace interactions.

Complete the form to get your free copy.

Download research

Learn the four types of intervention to address isolation.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

  • Step 2 of 3

    By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

    Company Information

    All fields are required.

    Optional Optional
  • Step 3 of 3

    By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.