Gartner Research

Electronic Data Interchange (EDI): An Overview

Published: 03 January 2000

ID: G0089787

Analyst(s): Robert Payne, Carol L. Simmons


Electronic Data Interchange (EDI) is the exchange of business information in a standard, computer-readable format. Currently used by over 200,000 organizations worldwide, EDI applications range from business inquiries to purchasing goods and services to health care claims. EDI is the business-to-business component of Electronic Commerce (EC). Although the concepts are simple, the details of EDI formats are a challenge to current EDI users and a nontrivial cost facing new users.

Table Of Contents
  • Technology Basics
    • What Is EDI?
    • Operating Requirements
  • Technology Analysis
    • Overview of EDI Process
    • Business Use
    • Benefits and Risks
    • Standards
    • Price vs. Performance
    • Selection Guidelines
    • Selecting the EDI Network
    • Selecting EDI Software
  • Technology Leaders
    • Leaders Among the VANS
    • Leaders Among EDI Software Companies
  • Technology Alternatives
    • Non-EDI Electronic Commerce
    • Service Bureau
  • Insight

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