- Chief Customer Officer
- VP/Head of Customer Experience
- Chief Marketing Officer, Head of Marketing
- CRM Manager
- Customer Engagement Manager
- Digital Commerce Manager
Summit OverviewDownload now
Customer experience is at the very top of everyone’s priority list – from the CEO to the CMO to the CIO. The emergence of new channels, new customer behaviors, new design breakthroughs, new customer expectations and new sources of customer data offer new opportunities to improve the CX and deliver sustainable competitive advantage. Learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.
We are currently building the agenda for the 2018 Conference. Sign up here the get the latest updates!
Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.
Meet the Solution Providers at the Forefront of Customer Experience
The Gartner Customer Experience & Technologies Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
Take Your Place Among Technology's Key Players
Join us now
Sofitel Sydney Wentworth
61-101 Phillip Street
Sydney, New South Wales, Australia - 2000
PUBLIC TRANSPORT IN SYDNEY
Due to George Street construction by NSW Government, travel times and routes may alter prior to your attendance at the Summit. For further information on the George St construction please visit the NSW Government website.