My Account
Conferences About Newsroom Careers
  • Insights
    Featured
    • Strategic Planning
    • Future of Work Reinvented
    • Sustainable Business Strategy
    • Gartner Business Quarterly
    • Diversity, Equity and Inclusion
    • Latest Key Insights
    By Function
    • Audit & Risk
    • Customer Service & Support
    • Finance
    • Human Resources
    • Information Technology
    • Innovation & Strategy
    • Legal & Compliance
    • Marketing & Communications
    • Product
    • Sales
    • Supply Chain
    By Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Government & Public Sector
    • Healthcare
    • High Tech & Telecom
    • Investment Services
    • Manufacturing
    • Retail
    Expert Guidance
    Tools
    Featured
    • BuySmart: Buy Technology with Confidence
    • Critical Capabilities: Analyze Products & Services
    • Digital IQ: Power of My Brand Positioning
    • Hype Cycle: Measure Technology Lifecycle
    • Magic Quadrant: Market Analysis of Competitive Players
    • TalentNeuron: Forecast & Compare Talent
    Templates & Frameworks
    • Benchmarking: Best in Class Diagnostics
    • Cost Optimization: Drive Growth and Efficiency
    • Strategic Planning: Turn Strategy into Action
    Connect with Peers
    Conferences
    • All Conferences
    • Asia/Pacific and Japan
    • Europe, Middle East and Africa
    • North America
    • Virtual
    Communities
    • Evanta: Connecting C-Level Executives
    • Peer Connect: Tap into Your Peers
    • Peer Insights: Choose IT Solutions with Confidence
    Conferences
    About
    Newsroom
    Careers
  • Become a Client

    or call

  • Insights
    Featured
    • Strategic Planning
    • Future of Work Reinvented
    • Sustainable Business Strategy
    • Gartner Business Quarterly
    • Diversity, Equity and Inclusion
    • Latest Key Insights
    By Function
    • Audit & Risk
    • Customer Service & Support
    • Finance
    • Human Resources
    • Information Technology
    • Innovation & Strategy
    • Legal & Compliance
    • Marketing & Communications
    • Product
    • Sales
    • Supply Chain
    By Industry
    • Education
    • Energy & Utilities
    • Financial Services
    • Government & Public Sector
    • Healthcare
    • High Tech & Telecom
    • Investment Services
    • Manufacturing
    • Retail
  • Expert Guidance
  • Tools
    Featured
    • BuySmart: Buy Technology with Confidence
    • Critical Capabilities: Analyze Products & Services
    • Digital IQ: Power of My Brand Positioning
    • Hype Cycle: Measure Technology Lifecycle
    • Magic Quadrant: Market Analysis of Competitive Players
    • TalentNeuron: Forecast & Compare Talent
    Templates & Frameworks
    • Benchmarking: Best in Class Diagnostics
    • Cost Optimization: Drive Growth and Efficiency
    • Strategic Planning: Turn Strategy into Action
  • Connect with Peers
    Conferences
    • All Conferences
    • Asia/Pacific and Japan
    • Europe, Middle East and Africa
    • North America
    • Virtual
    Communities
    • Evanta: Connecting C-Level Executives
    • Peer Connect: Tap into Your Peers
    • Peer Insights: Choose IT Solutions with Confidence
  • Become a Client

    or call

  • Gartner client? Log in for personalized search results.

SWG Home page Catchpoint

Smarter With Gartner

Insights that drive stronger performance

  • Cross-Functional
  • Audit and Risk
  • Customer Service and Support
  • Finance
  • Financial Services
  • Human Resources
  • Information Technology
  • Legal and Compliance
  • Marketing
  • Operations
  • Procurement
  • Product Management
  • Research and Development
  • Sales
  • Strategy
  • Supply Chain
  • Tech and Service Providers
  • Article
  • Podcast
  • Webinar

Reset

Article

The 4 Trends That Prevail on the Gartner Hype Cycle for AI, 2021

September 22 2021
Article

Why You Need Neurodiverse Talent

September 21 2021
Article

How to Run an IT Service Desk in a Hybrid or Remote World

September 20 2021
Article

4 Metrics That Prove Your Cybersecurity Program Works

September 15 2021
Webinar

The Future of Hybrid Work in Government: Key Hiring Strategies for HR Leaders

November 01 2021
Webinar

The 2022 CIO Agenda: Exclusive Survey Results for North America IT Executives

October 29 2021
Webinar

Digital Initiatives in Education: What to Prioritize and Where to Invest

October 29 2021
Webinar

The 2022 CIO Agenda: Exclusive Survey Results for APAC Executives

October 29 2021
Article

The 4 Trends That Prevail on the Gartner Hype Cycle for AI, 2021

September 22 2021
Load More

Build a Strategic Plan You'll Actually Use

Download our one-page template to secure buy-in and get on the road to achieving your goals.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

Back

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Company Information

All fields are required.

Optional Optional

Back

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

By clicking the "Begin Download" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Begin Download

Dig deeper to make better decisions

1 3
01

Better Decisions for Better Outcomes

Article

Would You Let Artificial Intelligence Make Your Pay Decisions?

Webinar

How to Leverage AI to Boost Decision Intelligence

eBook

People, Machines, D&A Combine for Better Business Outcomes

Article

Would You Let Artificial Intelligence Make Your Pay Decisions?

02

Reinvent the Future of Work

Article

Make the Future of Work a Win-Win for People and Organizations

eBook

Prepare for a Hybrid Future of Work

Resource Center

Future of Work Reinvented

Article

Make the Future of Work a Win-Win for People and Organizations

03

Supply Chain Excellence

Article

Gartner Supply Chain Top 25 for 2021

Report

Excellence in Supply Chain: the Top 25

Webinar

3 Keys to Successful Supply Chain Leadership

Article

Gartner Supply Chain Top 25 for 2021

1 3

Experience Gartner Conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

View Conferences

Direct to your Inbox

Sign up for our newsletter with the latest insights, analysis and more.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Direct to your Inbox

Sign up to receive our latest research highlights, expert blogs and news about upcoming events.

  • UNITED STATES
  • UNITED KINGDOM
  • CANADA
  • AUSTRALIA
  • INDIA
  • ------
  • Afghanistan
  • Åland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Sint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa Rica
  • Côte D'Ivoire
  • Croatia
  • Cuba
  • Curaçao
  • Curaçao
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard/McDonald Isls.
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Iran, Islamic Republic of
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, Democratic People's Republic of
  • Korea, Republic of
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia, The Former Yugoslav Republic of
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia, Federated States of
  • Moldova, Republic of
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine, State of
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Réunion
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Barthélemy
  • Saint Helena, Ascension and Tristan da Cunha
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin (French Part)
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Serbia and Montenegro
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten (Dutch Part)
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia and the South Sandwich Islands
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela, Bolivarian Republic of
  • Viet Nam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
  • Audit and Risk
  • Communications
  • Customer Service and Support
  • Finance
  • Financial Services
  • Technology/Service Providers
  • Human Resources
  • Information Technology Professional
  • Investment Professional
  • Legal and Compliance
  • Marketing
  • Marketing at a Technology/Service Provider
  • Procurement
  • Research and Development
  • Sales
  • Strategy Leaders
  • Supply Chain
Back

By clicking the "Subscribe" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Success!

Thanks for submitting the form.

Error!

Error submitting the form. Please try again later.

Drive stronger performance on your most critical priorities.

Become a Client
  • About Gartner
    Who We Are
    • About Us
    • Corporate Responsibility
    • Investor Relations
    • Newsroom
    What We Do
    • Research & Advisory
    • Conferences
    • Consulting
    • Digital Markets
  • Get in Touch
    Contact
    • Contact Us
    • Become a Client
    • Office Locations
    • Technical Support
    Careers
    • Why Gartner
    • Search Careers
    • Our Culture
    • Careers Blog
  • Latest Insights
    Resources
    • Glossary
    • Blog
    • Smarter with Gartner
    • COVID-19
About Gartner
Who We Are
  • About Us
  • Corporate Responsibility
  • Investor Relations
  • Newsroom
What We Do
  • Research & Advisory
  • Conferences
  • Consulting
  • Digital Markets
Get in Touch
Contact
  • Contact Us
  • Become a Client
  • Office Locations
  • Technical Support
Careers
  • Why Gartner
  • Search Careers
  • Our Culture
  • Careers Blog
Latest Insights
Resources
  • Glossary
  • Blog
  • Smarter with Gartner
  • COVID-19
Policies Privacy Policy Terms of Use Ombuds

©2021 Gartner, Inc. and/or its affiliates. All rights reserved.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved.