• Innovative Workplace - Employee Engagement- Gartner Tech Conference

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Transforming Engagement, Inspiring Innovation

In an era when every business is becoming a digital business, organizations must reassess how their greatest asset – their employees – work and collaborate. From transforming engagement to inspiring innovation and extending it across the enterprise, a unique opportunity exists for organizations to satisfy a digitally savvy workforce and, in the process, accelerate productivity and agility.
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The Digital Workplace Summit is designed for individuals in the following roles
Roles Include:
  • Chief Architect
  • Enterprise Architecture
  • Application Architecture
  • Business Architecture
  • Technical Architecture
  • Solution Architecture
Roles include:
  • Employee Engagement
  • Unified Communication and Collaboration
  • Content Management
  • Knowledge Management
  • Business Relationship Management
  • HR/Human Capital Management
  • Facilities Management
Digital Workplace Leaders
Roles include:
  • IT Strategy & Digital Innovation
  • Operations & Infrastructure
  • Web/Portal Innovation
  • Workplace Technology
  • End-user Computing
IT Leaders
Roles include:
  • Business Application Management
  • Application Architecture
  • UX Design
  • Application Portfolio Management
  • Digital Platform Management
Application Leaders

What You Will Learn

  • Create a compelling digital workplace transformation
  • Creating flexible computing environments
  • Improving user experience design to leveraging social collaboration tools, mobile apps and wearable devices
  • Latest recommendations for creating or expanding your digital workplace strategy and taking employee engagement to a new level.
See what  attendees have said about what they learned

Features & Benefits

Frequently Asked Questions

Get answers to your questions here




2017 Tracks

A: Digital Business & Workplace Transformation
A digital workplace is a must have capacity for enabling broader digital transformation of the business, affecting how organizations engage and interact externally with partners, customers and environmental systems (IOT).  This track will investigate how to plan and implement strategies for delivering business value, moving beyond employees to enable digital business scenarios.

B: Technologies & Architectures
Providing an adaptable architecture that covers a broad range of capabilities including content management, collaboration, communication, process management and more is at the heart of a successful digital workplace program. This track will focus on the technology that enables these capabilities covering trends, emerging innovation, implementation challenges and operational considerations.

C: Employee Experience & New Ways of Working
The working experience is a critical consideration for a successful digital workplace that boosts employee agility and engagement within a consumerized work environment.  This track will look at how to create new ways of working, transforming employees’ experiences by focusing on their needs; the relationship with non-IT stakeholders in planning, execution and communication; and best in class IT service management.

D: People, Leadership & Culture
Employee engagement and the right organizational culture are critical measures of success of any digital workplace.  Digital workplace leaders must ensure employees can thrive in the workplace and gain expertise in digital domains, while taking into consideration that the nature of work is undergoing significant transformation. This track will explore the crossroad of HR, leadership and people issues to show new ways of delivering the digital workplace.

2017 Hot Topics

  • Creating a Digital Business Transformation Strategy
  • Building a business case for Digital Workplace Initiatives
  • Changing the nature of work
  • Collaboration tools and platforms
  • Role of big data and analytics
  • Artificial Intelligence and Machine Learning
"Relevant, productive and insightful. The best decision I made all year."

- Michael Rice, Director Planning & Strategy Fidelity Investments

"The event is perfectly organized, speakers cover different and important areas of the IT industry and business. Some topics covered are really cutting-edge."

- Maksym Palamarenko, Development Consultant SoftServe Inc

"The diversity of the analysts and the expertise they have on their topics. The logistics and organization of Gartner was excellent."

- Lynn McDonald, IT Lead Johnson & Johnson

"A very personal event with an unbiased view of the portal and collaboration landscape."

- Oliver Elstob Unilever

"Workshops and roundtables wihich allow access to Gartner analysts and peers trying to solve the same problem."

- Angela Taylor, ICT Project Manager Leicestershire County Council

Optimize Your Attendance

You'll be able to add these Gartner exclusives to your agenda:

  • Admission to all Keynote sessions
  • Gartner Analyst One-on-Ones
  • Analyst User RoundTables
  • Workshops
  • End-User Case Studies
  • Solution Provider Showcase
  • Networking Reception
  • Breakfast, Lunch, Snacks


Listen to inspirational guest keynote speakers, hear from Gartner-invited end-user case study speakers – real practitioners with read-world knowledge, and learn from Gartner analysts – the foremost experts in their areas of focus.

Conference Chair

  • Nikos Drakos
    Nikos Drakos

    Conference Chair & Research VP


Watch Hanns Köhler-Krüner speak on the 2016 Summit


Meet the Solution Providers at the Forefront of Digital Workplace technologies

The Gartner Digital Workplace Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.

  • Learn more about the exhibitor experience. 
  • Contact us to learn more about opportunities to exhibit. 




Become an Exhibitor

Take Your Place Among Technology's Key Players
Join us now


Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

London, UK


Park Plaza Westminster
200 Westminster Bridge Road
London, United Kingdom - SE1 7UT


A limited number of rooms have been held at the Park Plaza Westminster Bridge Hotel for attendees of The Digital Workplace Summit. There are two special promotional Gartner rates available:
Superior Room - £200 per night + VAT (Includes Breakfast)
Studio Room- £240 per night + VAT (Includes Breakfast)
Please note that these rates are based on single occupancy and excludes VAT.
In order to secure accommodation at the preferred rate please click on the link below.
Alternatively, you can either e-mail your request to gartnerconference@pphe.com or call the Park Plaza Westminster Bridge in-house reservations office on +44 844 415 6780, quoting the promotion code GART127
Reservation Office opening times are:
Monday to Friday between 08:00 - 19:00 (London Time)
Saturday between 09:00 - 17:30 (London Time)

Park Plaza County Hall
1 Addington Street
London, United Kingdom

Accommodations & Privacy Advisory

Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.  

Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.  

Learn more on how to protect yourself from scamming attempts.