Beyond Business as Usual. Increase Relevance, Engage Change
IT Infrastructure & Operations (I&O) is a critical component for a healthy IT ecosystem. However, because of persistent and dynamic change, the efficacy of I&O is increasingly being viewed through the lens of business outcomes. Each day, business users are demanding higher levels of support, speed and innovation. If I&O can’t deliver against these expectations, users can go elsewhere. Amid such rapid change and external pressure, how can IT leaders be clear about where the value of I&O resides? Join your peers at one of the most important gathering for I&O professionals.
The Summit is designed for individuals in the following roles:
IT Asset Management
Desktop Engineering & Operations
End User computing
Client Computing Operations
Cloud Practice Director
Cloud Service Creation
Domain Leader, Cloud
Overall System Performance
System Landscape Optimization
IT Tech Services Operations
Database, Storage Network
Middleware Admin & Management
IT Service Management
Data Center Facilities
Servers & Storage
Distributed Server & Storage
Enterprise Storage Manager
Storage & Backup Operations
Enterprise Network Engineering and Delivery
Principal Network Architect
Telecomm Network Analyst
Data Center Services
Data Center Networking and Servers, Storage, Backup & Recovery
IT Service Management
What You Will Learn
Rethink traditional paradigms. Take an outside-in approach to IT operations strategies across people, technology and processes.
Keep ahead of change. Evaluate emerging trends and assess when to incorporate them into your critical planning.
Learn more about DevOps: how to get started, how to scale and how to drive the right cultural changes required for success.
Discover the best ways to standardize and automate cloud services.
Ensure data security and privacy are aligned to your Cloud and DevOps initiatives.
Prepare for the impact of the Internet of Things (IoT). Focus on critical concerns such as scale and capacity, data analytics, service management, automation and more
Maximize the relevance of IT operations. Effectively link business and IT strategies and deepen the relationship with the business.
See how to use Algorithmic IT Operations platforms (AIOps) to provide new insight into both business execution and IT operations.
Embrace new strategies to meet the challenges of talent management within a rapidly changing IT operations environment.
Features & Benefits
Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss.
Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours.
End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions.
Workshops: Intimate workshops provide an opportunity to drill down on specific "how to" topics in a small group environment.
Exhibitor access: Exclusive access to select exhibitors to make informed decisions.
Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.
Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers.
Group Rate Discount: Maximize your learning by attending as a group. Find out more
Network with Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives.
Our 2018 agenda will feature tracks covering your biggest IT infrastructure and operations challenges and priorities. Drill down on your hottest topics on the basis of your role, experience level and key focus
Security in IT Operations - These sessions will provide insight into common security concerns within IT operations.
Digital Workplace - These sessions will provide insight into how prepare IT operations to support an evolving digital workplace.
Cost Optimization - These sessions will provide insight for I&O leaders on where opportunities for cost optimizations lie.
Bimodal - These sessions will help I&O leaders understand the impact of bimodal on their operations
2017 Hot Topics
Data security and privacy aligned to Cloud and DevOps
Driving a more agile, effective I&O organization; talent management
Using automation for a more efficient organization
Articulating worth through business value dashboards
The impact of algorithmic IT operations (AIOps) on monitoring approaches
Scaling for business acumen
IT operations and the Internet of Things (IoT)
Managing virtual assets and effectively leveraging containers
Tooling and process strategies, and much more
"The Gartner Summit provided me with a great opportunity to embed myself in futures and strategy and develop my thinking further."
IT Infrastructure & Operations Manager
Calor Gas LTD
“I have been truly impressed with the summit, in particular the amount of information that I found relevant to my role as well as the overall professionalism of the event and its logistics. This is the first Gartner Summit that I have attended but it certainly is not the last one”
Attendee from A. Schulman
“This conference provided me great inspiration for DevOps and for mode 2 of the IT services initiatives. I am sure I will invest my time to perform Gartner researches as I understand more about Gartner now.”
Attendee from GSK
“It is a fantastic event giving an opportunity to collect future oriented ideas, networking and learning.”
Attendee from ERGO IT
“Great event as always with high quality of speakers and up to date topics. Helps us to make decisions in the right direction.”
Attendee from Merck KGaA
“Mode 1 and Mode 2. Gartner Events clarify my mind about these new words and IT Operation. Fantastic Networking opportunities.”
Attendee from Airbus
“The event was a very good experience where I started to collaborate with many IT experts from different countries. The event also showed me the latest IT trends.”
Attendee from Commercial International Bank
Optimize Your Attendance
You'll be able to add these Gartner exclusives to your agenda:
Admission to all Keynote sessions
Gartner Analyst One-on-Ones*
Analyst User RoundTables*
End-User Case Studies
Solution Provider Showcase
Reception and Evening Entertainment
Breakfast, Lunch, Snacks
First Time Attendee Orientation Program
* Please note: Places are limited and registration is required - first come first served basis
Join us and you'll hear from inspirational guest keynote speakers, Gartner-invited end-user case study speakers – real practitioners with real-world knowledge and Gartner analysts – the foremost experts in their areas of focus.
Top 2017 Speakers
VP Distinguished Analyst
What We Hear About Our Speakers
"Great to meet the analysts and my peers to discuss today's biggest challenges in person."
IT Operations Manager, LST IT
"Excellent event with lots of content that is very useful to the projects that I am involved in as well as challenging being forced by my team."
Infrastructure and Operations Manager, Norma Group
"It's great to pause, reflect and catch up on several I&O topics. Great ROI on my time!"
Executive Director, Global IT Operation Services, Celgene International
Meet the Solution Providers at the Forefront of I&O
The Gartner IT Infrastructure & Operations Management Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
Messe Frankfurt Venue GmbH
A limited number of rooms have been held at Estrel Berlin for attendees of the IT Infrastructure & Operations Management Summit. There will be special promotional Gartner rates available closer to the Summit
Accommodations & Privacy Advisory
Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.
Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.
Learn more on how to protect yourself from scamming attempts.