- IT Operations Management
- IT Infrastructure
- IT Service Management
- DevOps
- Enterprise and IT Architecture
- Quality/Service Management
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At the Crossroads of Change: Agility, Innovation & Transformation
Right now, the road to digital transformation runs through IT Operations. The adoption of fast-evolving technologies, methodologies, and tools have not only created new capabilities, but have become a catalyst for innovation across the enterprise. Join your peers at this year’s most important IT operations summit. At this year's summit learn:
- How to achieve scale with DevOps, Cloud and Automation
- New trends and techniques in l&O leadership and strategy
- Emerging trends in I&O including: Blockchain, DevSecOps, AI and IoT
- How to redefine roles in IT operations Management
View the 2018 summit agenda to find the sessions that align to the top issues you are facing in 2018.
Hear from conference chair Hank Marquis on why this is a must attend event for IT Operations professionals!
The Summit is designed for individuals in the following roles:
Roles Include:
Roles Include:
- Desktop Engineering & Operations
- End User Computing
- Client Computing Operations
- Cloud Strategy
- Cloud Operations
- Enterprise Mobility
Roles include:
- Digital Workplace Strategy
- IT Service Desk/Support
- Networking
- Enterprise Mobility
- Network Services
- Application Management
- Change Management
- Capacity Planning
- Business Continuity and Disaster Recovery
What You Will Learn
- Keep ahead of change. Evaluate emerging trends and assess when, and how to incorporate them into your critical planning.
- Learn more about DevOps: how to get started, how to scale and how to drive the right cultural changes required for success.
- Discover the best way to achieve scale between cloud, DevOps and automation
- Evaluate emerging trends: DevSecOps, Blockchain, AI, IoT and more
- Ensure data security and privacy are aligned to your Cloud and DevOps initiatives.
- Maximize the relevance of IT operations. Effectively link business and IT strategies and deepen the relationship with the business.
- See how to use Algorithmic IT Operations platforms (AIOps) to provide new insight into both business execution and IT operations.
- Embrace new strategies to meet the challenges of talent management including people and organizational improvements within a rapidly changing IT operations environment.
- Use business value dashboards to effectively articulate the business value IT operations contributes
- Find innovative ways to measurably optimize IT costs.
Hear what attendees have said about what they learned.
Top 10 reasons why you should attend a Gartner event
Features & Benefits
- Experience Unbiased Content: Have access to unbiased enriching content provided by Gartner analysts in private one-on-one sessions and Gartner Analyst lead sessions. View analyst focus areas.
- Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.
- Network with Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives.
- Group Rate Discount: Maximize your learning by attending as a group. Build Your I&O Dream Team
- Are you a senior leader? See if you qualify for our Senior Leadership Circle
Learn more about our exclusive session types
What's Included
- Two Gartner Analyst One-on-One Meetings
- Analyst-user roundtables
- Contract Negotiation Clinics
- Solution Showcase
- Networking breakfasts, lunches and receptions
- Agenda planning through Events Navigator
- Interactive workshops
- Special benefits for alumni
Agenda
Our 2018 Gartner IT Operations Strategies & Solutions Summit agenda is now live! Drill down by track or session type to help tailor your agenda.
- View the 2018 summit agenda
- Who attended in 2017? See a sample list of organizations that were on-site
- View the agenda at a glance for this year's summit
- Hear from inspiring Guest & Gartner Keynotes. View speakers.
- Build Your I&O Dream Team - who should be apart of your team?
- Download the 2018 summit brochure for a full list of features, speakers and benefits of attending
2018 Tracks
- Cloud & Automation
- Optimize IT Operations
- DevOps & Agile IT Operations
- Leadership and Strategy
- Emerging Trends in IT Operations
Spotlight Tracks
These tracks showcase a selection of sessions from across the agenda based on the topics below:
- Security & Risk
- ITSM (IT Service Management)
- Bimodal IT
- Cost Optimization
NEW for 2018: Senior Leadership Circle
View full track descriptions
2018 Summit Hot Topics
- Achieving scale with DevOps, Cloud and Automation
- Implementing and operating private, public, hybrid cloud and cloud management platforms
- Redefining roles in IT operations Management
- DevOps principles and practices
- Aligning and integrating security and privacy with cloud and DevOps
- ITSM tools and processes
- Leveraging the new role of I&O Versatilist
- Evaluating the impact of new and emerging technologies: AI, Blockchain, Edge, Internet of Things
Recommended Sessions by Industry
In addition we have recommeded sessions for:
"This is my first Gartner event and it has been eye-opening and horizon-broadening. The concepts and ideas presented are cutting-edge and relevant across all levels of the IT organization. The information is presented in meaningful context and every session has been thought-provoking."
"The Summit is a great opportunity to network with peers. So much information and insight on the latest trends and expert research into the future of IT and business."
"Gartner conferences allow a lot of passionate people to share theory as well as application. Being able to understand lessons from the analyst and talk with peers that have gone through the same thing is invaluable."
Optimize Your Attendance
You'll be able to add these Gartner exclusives to your agenda:
- Admission to all Keynote sessions
- Gartner Analyst One-on-Ones*
- Analyst User RoundTables*
- Workshops*
- End-User Case Studies
- Solution Provider Showcase
- Reception and Evening Entertainment
- Breakfast, Lunch, Snacks
- First Time Attendee Orientation Program
* Please note: Places are limited and registration is required - first come first served basis
Get the Latest Info
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Speakers
Join us and you'll hear from inspirational guest keynote speakers, Gartner-invited end-user case study speakers – real practitioners with real-world knowledge and Gartner analysts – the foremost experts in their areas of focus.
Keynotes
Guest Speakers
Gartner Analysts & Speakers
Exhibitors
Meet the Solution Providers at the Forefront of I&O
Gartner IT Operations Strategies & Solutions Summit 2018 will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
- For Exhibitors: Learn more about the exhibitor experience.
- For Attendees: Learn about the innovative solutions that will add the most value to your business.
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Take Your Place Among Technology's Key Players
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Exhibitor Interactions
Read more about how you can interact with our exhibitors
Venue & Travel
Orlando, FL
Venue
Accommodations
At this time, the Gartner hotel reservation site is closed. If you need to make a new reservation, or change or cancel an existing reservation, please contact the hotel directly starting on Friday, April 13, 2018 and reference the “Gartner IT Operations Strategies & Solutions Summit.”
Hilton Orlando
Reservations: 407-313-4300
For more information please reference our FAQ document.
Accommodations & Privacy Advisory
Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.
Please note that Gartner has
NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.
Learn more on how to protect yourself from scamming attempts.
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