Take the next step on your PPM transformation journey

Our agenda features four tracks designed to equip PPM leaders like you for success.  The program will help you tackle top-of-mind PPM challenges like transitioning from project management to product management, mastering dynamic and adaptive PPM execution, and acquiring the competencies needed for continuous change.

Agenda / By Track

Monday, June 17, 2019 09:00 AM|Monday, June 17, 2019 10:00 AM
Welcome and Gartner Opening Keynote: Digital Business. Maximum Value
Dave Aron, Distinguished VP Analyst, Gartner

In a world of ‘Continuous Next’, with deep, continuous digital change, and significant uncertainty, many traditional practices designed to maximize value are not enough. We need to change it up. In this session, we will talk about fear/fact/faith-based portfolios, the shift from projects to products and the need to value options.


Monday, June 17, 2019 10:15 AM|Monday, June 17, 2019 11:45 AM
Workshop: Getting the Most From Your PPM Tool Implementation
Anthony Henderson, Sr Director Analyst, Gartner

If we implement they will come. Well that is certainly a questionable statement as it pertains to the implementation of PPM tools. Between the complexity of organization's project, program, and portfolio environments AND the breath of PPM tool options in a growing a dynamic market; organizations are challenged in their ability to optimize their PPM solution implementations. During this interactive workshop we will identify the top pitfalls and discuss remedies to address these challenges and improve the probability of success for the PPM solution implementation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 10:30 AM|Monday, June 17, 2019 11:15 AM
Create a Digital Twin of Your Organization to Manage Your Digital Business Transformation
Marc Kerremans, Sr Director Analyst, Gartner

Digital business transformations require visibility, adaptability and accountability. A digital twin of the organization provides CDOs and EIM Program Leaders with real-time navigation to successfully execute on digital business initiatives. What are the constituents of this digital twin? How is this digital twin fueled by data and analytics? What are best practices learnt from early adopters?


Monday, June 17, 2019 11:15 AM|Monday, June 17, 2019 12:00 PM
Ask the Expert: Enterprise Agile Frameworks
Mike West, Sr Director Analyst, Gartner

One in three organizations is scaling agile using an enterprise agile framework (EAF). In this session, you will have an opportunity to ask questions such as: What are enterprise agile frameworks? Who are the key players in this market and what are their differentiators? For what purposes can they be used, and how do you know which one to choose?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:00 PM
Projects to Products: A Critical Path for PPM Leaders Scaling Digital Business Initiatives
Dale Kutnick, Senior Vice President, Gartner

Enterprises trying to develop both internal and external digital products/services at scale require new organizational and investment approaches to successfully drive these efforts. This session examines:

● The product management constructs that are required to enable digital business transformation at scale.

● Examples of enterprises that have made this transition.

● The similarities and differences necessary to support digital business initiatives aimed at customers vs. internal services.

● The most important technology investments required to deliver digital business value.


Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:00 AM
Ask the Expert: Projects to Products — A Critical Path for PPM Leaders Scaling Digital Business Initiatives
Dale Kutnick, Senior Vice President, Gartner

In this session, attendees will explore how they should approach and contribute to the development and deployment of their enterprises’ digital product/service initiatives, and get their queries resolved. Typical questions may include:

● How should we engage senior business executives in a discussion about creating a digital product/service group?

● How should we justify the required (ongoing) investment in digital products and services?

● How can we measure the progress of digital business products?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:45 AM
Workshop: How Are PPM Leaders Being Impacted by the Transformation of the IT Operating Model?
John Quattlebaum, Leadership Partner, Gartner

Business leaders are looking to increase pace and agility in the attainment of business outcomes combined with increasing the levels of digitalization. These are being delivered through the transformation of the IT operating model and implementation of innovative technology solutions and services. This workshop session will explore the various strategies and tactics involved and the involvement being demanded of PPM Leaders.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 10:30 AM|Tuesday, June 18, 2019 11:15 AM
Does Your Product Manager Need a PMO?
Joanne Kopcho, VP Analyst, Gartner

As organizations move from projects to product management disciplines, product and product line managers’ roles are being asked to balance business and product delivery management. In this session, we will investigate:

● How product and product line managers can benefit from PMO disciplines

● How certain PMO roles can support product management disciplines

● How to create a go-forward plan for results


Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:00 PM
Lean Portfolio Management in SAFe
Mike West, Sr Director Analyst, Gartner

Enterprise agile frameworks are driving change in one in three organizations. The leading framework, Scaled Agile Framework (SAFe), features a portfolio-level to manage the work of multiple teams, release trains and value streams. This presentation will look at:

● What is Scaled Agile Framework (SAFe)?

● How lean portfolio management operates?

● Implications for organizations adopting or considering SAFe.


Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 04:45 PM
How to Avoid the Common Pitfalls That Derail Digital Business Transformation
Neil Osmond, Distinguished VP Analyst, Gartner

Digital business transformation requires deep changes to the business model and operating model. What could possibly go wrong? This presentation PMM leaders identify and deal with the most common traps in digital business transformation.


Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 05:00 PM
Ask the Expert: Options to More Quickly Source Digital and Innovation Projects
Alan Stanley, Sr Director Analyst, Gartner

Often, the steps involved in sourcing projects introduce delays. However, time is of the essence on digital and innovation projects. This session gives you a chance to ask questions about how to source such efforts faster.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 05:45 PM
Workshop: Getting the Most From Your PPM Tool Implementation (Repeat Session)
Anthony Henderson, Sr Director Analyst, Gartner

If we implement they will come. Well, that is certainly a questionable statement as it pertains to the implementation of PPM tools. Between the complexity of organization's project, program, and portfolio environments AND the breath of PPM tool options in a growing a dynamic market; organizations are challenged in their ability to optimize their PPM solution implementations. During this interactive workshop we will identify the top pitfalls and discuss remedies to address these challenges and improve the probability of success for the PPM solution implementation.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 05:00 PM|Tuesday, June 18, 2019 05:30 PM
Effectively Employing PPM and PMO as a Service to Optimize Resourcing Your Digital Journey
Joanne Kopcho, VP Analyst, Gartner

The use of program and portfolio management (PPM) as a service is growing within aspects of the changing digital business. How can CIOs and PPM leaders optimize their use of this evolving service offering? Which PPM or PMO functions can you outsource, which roles to retain and how to measure success, are some of your challenges. Understand its applicability in finding these key resources in your digital journey.


Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:00 AM
Five Ways IT Leaders Sabotage Lean Adoption
James McGovern, Sr Director Analyst, Gartner

Lean thinking is a proven solution for organizations to eliminate waste, get closer to their customers and create benefits far outside the scope of what is intended. Despite best efforts, many Lean programs make positive first steps and then backslide. This session will identify five worst lean practices and what can be done to avoid them.


Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:00 AM
Ask the Expert: Start Creating a Digital Twin of Your Organization to Guide Digital Business Transformation
Marc Kerremans, Sr Director Analyst, Gartner

A digital twin of the organization (DTO) helps PPM leaders to represent, prioritize, guide and monitor the underlying business operational scenarios. It also helps adapt their program and project plans to the moving strategic and operational targets for digital business transformation initiatives.

● How do you start?

● How is this DTO fueled by data and analytics?

● What are best practices learnt from early adopters?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:45 AM
Workshop: How Are PPM Leaders Being Impacted by the Transformation of the IT Operating Model? (Repeat Session)
John Quattlebaum, Leadership Partner, Gartner

Business leaders are looking to increase pace and agility in the attainment of business outcomes combined with increasing the levels of digitalization. These are being delivered through the transformation of the IT operating model and implementation of innovative technology solutions and services. This workshop session will explore the various strategies and tactics involved and the involvement being demanded of PPM Leaders.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 09:15 AM|Wednesday, June 19, 2019 10:00 AM
Ask the Expert: Options to More Quickly Source Digital and Innovation Projects (Repeat Session)
Alan Stanley, Sr Director Analyst, Gartner

Often, the steps involved in sourcing projects introduce delays. However, time is of the essence on digital and innovation projects. This session gives you a chance to ask questions about how to source such efforts faster.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
PPM Leaders' Role in Scaling Enterprise Agility
Michelle Coelho, Sr Director Analyst, Gartner

Program and portfolio management leaders must play a pivotal role in delivering successful enterprisewide agile transformation initiatives.
This session will focus on:
- How to get engaged early in agile transformation
- How PPM roles will change
- How governance will change


Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Ask the Expert: Enterprise Agile Frameworks (Repeat Session)
Mike West, Sr Director Analyst, Gartner

One in three organizations is scaling agile using an enterprise agile framework (EAF). In this session, you will have an opportunity to ask questions such as: What are enterprise agile frameworks? Who are the key players in this market and what are their differentiators? For what purposes can they be used, and how do you know which one to choose?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:30 AM|Wednesday, June 19, 2019 12:00 PM
Workshop: Using Agile to Estimate App Development Costs
Marty Resnick, Sr Director Analyst, Gartner

Traditional models for estimating app development costs do not adequately assess mobile-specific use cases and functions. PPM leaders should take an agile project approach to estimate the initial and ongoing costs for modern application development. This workshop will discuss the use of timeboxes, minimum viable products, embracing transparency and a product mindset along with other agile best practices for estimating the cost to develop modern apps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, June 16, 2019 03:00 PM|Sunday, June 16, 2019 03:45 PM
Is the Project Manager Role Dead in Digital Delivery?
Kristin Mettraux, Sr Director, Advisory, Gartner

To say the least, project management roles and skill profiles are out of sync with today’s delivery environment for most organizations. In this session, you will learn:

● How is the future of PPM roles and skills changing?

● What skills really makes an effective PM in the digital context?

● How to redesign project-management-type roles to alleviate your organization’s most pressing challenges?


Monday, June 17, 2019 10:15 AM|Monday, June 17, 2019 11:00 AM
Ask the Expert: PPM Leaders — Strategies for Developing Product Management Capabilities to Scale Digital Business
Dale Kutnick, Senior Vice President, Gartner

In this session, attendees explore how to best work with their business and functional leaders to plan, fund and develop the enterprise capabilities necessary to support digital business at scale. Typical questions may include:

● How have successful enterprises developed and deployed digital product management capabilities?

● How did they secure the necessary long term investments?

● What role should PPM leaders play in helping to design and drive the new skill sets for digital services?

● How will the role of current PPM groups evolve?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 10:30 AM|Monday, June 17, 2019 11:15 AM
The Culture PRISM: Introducing Five Dimensions That Shape Your Culture
De'Onn Griffin, Sr Director Analyst, Gartner

Culture is the most frequently mentioned obstacle to scaling digital business in Gartner surveys. PPM leaders find culture hard to understand and even harder to change.
In this session you will learn:

● How to identify the key components that make up the organizations’ culture?

● The Five Culture PRISM dimensions.

● How to get started changing the culture of the organization?


Monday, June 17, 2019 11:45 AM|Monday, June 17, 2019 12:30 PM
The Secrets of Prioritizing IT Demand (Repeat Session)
Mbula Schoen, Sr Principal Analyst, Gartner

Effective prioritization of projects cannot happen without well-functioning goal-setting and strategy-setting approaches. This presentation explores: What does an efficient IT demand intake process look like? How can organizations prioritize demand in complex organizations? How can you avoid the most common pitfalls that can undermine successful prioritization and demand management?


Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:45 PM
Workshop: PPM Leaders, Here’s How to Act Like a Digital Business Leader
De'Onn Griffin, Sr Director Analyst, Gartner

PPM leaders who are leading their enterprise’s digital business efforts might think that they need to concentrate most on areas where the digital giants like Alibaba and Amazon excel: ideas, financing, technology, strategy, infrastructure and talent. But PPM leaders are the most critical factor. The enterprise cannot make enough progress on those other factors without an organization that has been refashioned to support digital business.
Join this session to learn how to:
Identify the four dimensions of leadership
Hack each leadership dimension
Start your leadership action plan

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:45 PM
Workshop: Productivity Hackathon
Sarah Davies, Sr Director Analyst, Gartner

Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:00 AM
Ask the Expert: An Agile Mind — How to Think Your Way to Greater Success
Sarah Davies, Sr Director Analyst, Gartner

In a world where 'pace over perfection' and customer demands continually evolve, the key to success is an agile mindset. But what is an 'agile' mind? Is it all about software development? Does everyone need one? How do we educate those we work with? In this session, you will have the opportunity to discuss the importance of an 'agile mindset' in today's business success.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:00 PM
Ask the Expert: Digital Business Culture
Michelle Coelho, Sr Director Analyst, Gartner

Transforming your culture is at the core of digital transformation and continuous change. Managing continuous transformational change elevates the need for robust change management, influence, and effective decision-making. The session will give you an opportunity to ask questions regarding the core competencies critical to culture change.
Questions might include:
What are critical soft skills need for continuous culture change, how can we coach our PMO and PPM team members to evolve?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:00 PM
PPM Leaders: Strategies for Developing Product Management Capabilities to Scale Digital Business
Dale Kutnick, Senior Vice President, Gartner

PPM leaders must shape the efforts to develop, support and deploy digital products and services. In this session you will learn:

● The specific skills and capabilities that will be required to develop, deploy and continuously support digital services.

● How digital business changes the role and focus of project, program and portfolio leaders.

● How PPM leaders should work with CIOs, and senior business and HR leaders to attract and develop the new talent required for digital products/services.


Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:45 PM
Workshop: Women in IT — Tactics to Improve Gender Balance in IT
De'Onn Griffin, Sr Director Analyst, Gartner

Women represent only 31% of the global IT labor pool and less than 25% of IT leaders. Leading CIOs understand that there are clear business benefits that result from including women on teams that are making innovative, strategic decisions for the digital enterprise. They also understand that improving gender balance requires both recruitment and a retention strategy. This session will show how adidas, Telstra and others are using low-cost, high-impact ways to recruit and retain women in IT. Join us to network with other women in IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:45 PM
Workshop: Productivity Hackathon (Repeat Session)
Sarah Davies, Sr Director Analyst, Gartner

Productivity is dependent upon reflection, collaboration and clear communication. How can you demonstrate this to the most ardent of IT professionals? This workshop will take you through a series of interactive exercises to illuminate the power of each of these capabilities to clearly demonstrate their impact of productivity, leveraging a simple roll of the dice.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 04:45 PM
Devote Time to Building a Career — Not Just a Job
Michelle Coelho, Sr Director Analyst, Gartner

IT leaders and IT professionals devote a lot of time to their job and not enough to taking a long-term view of their career. The complexity in managing our work and personal life impedes our ability to find time to devote to ourselves and identifying and working towards what we want out of a career. One that successfully meets your work/life balance needs. In this session, learn practical approaches to building a satisfying and rich career.


Tuesday, June 18, 2019 05:00 PM|Tuesday, June 18, 2019 05:30 PM
Pitfalls to Avoid and Practices to Adopt for Organizational Change Success
Mbula Schoen, Sr Principal Analyst, Gartner

PPM leaders are recognizing that digital and business transformation initiatives depend on successful cultural change. Organizational change isn’t a mystery but does require mastery of some “easier said than done” practices. This session will explore:
How identifying and avoiding common pitfalls in organizational change practices can increase the success of enterprise transformation initiatives.


Tuesday, June 18, 2019 05:00 PM|Tuesday, June 18, 2019 05:45 PM
Ask the Expert: Working With Architects to Drive Digital Business and Deliver Better Outcomes
James McGovern, Sr Director Analyst, Gartner

The ability to deliver on-time, on-budget and at high quality is strongly correlated to the strength of the working relationships between Project Managers and Architects, but this relationship often needs care and feeding to be successful. Do you have questions on how to better work with architects to drive digital business and deliver better outcomes? If so, join this open forum to interact with peers, learn from one another, and gain insights from a Gartner Enterprise Architecture and Technology Innovation Analyst.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:00 AM
Build PPM Capabilities to Support Transformational Changes
Chris Jenkins, Sr Principal, Advisory, Gartner

The average organization has experienced five enterprise-level, transformational changes in the last three years. Yet, two-thirds of all change initiatives fail. In this session, you will learn:

● How PPM leaders are stepping up to support transformational change initiatives?

● How to improve the success rate of change initiatives agnostic of delivery vehicle or source?

● How to build employees’ ability to navigate through multiple enterprise changes?


Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:45 AM
Workshop: Women in IT — Tactics to Improve Gender Balance in IT (Repeat Session)
De'Onn Griffin, Sr Director Analyst, Gartner

Women represent only 31% of the global IT labor pool and less than 25% of IT leaders. Leading CIOs understand that there are clear business benefits that result from including women on teams that are making innovative, strategic decisions for the digital enterprise. They also understand that improving gender balance requires both recruitment and a retention strategy. This session will show how adidas, Telstra and others are using low-cost, high-impact ways to recruit and retain women in IT. Join us to network with other women in IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Ask the Expert: Working With Architects to Drive Digital Business and Deliver Better Outcomes (Repeat Session)
James McGovern, Sr Director Analyst, Gartner

The ability to deliver on-time, on-budget and at high quality is strongly correlated to the strength of the working relationships between Project Managers and Architects, but this relationship often needs care and feeding to be successful. Do you have questions on how to better work with architects to drive digital business and deliver better outcomes? If so, join this open forum to interact with peers, learn from one another, and gain insights from a Gartner Enterprise Architecture and Technology Innovation Analyst.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Building a Change-Ready Culture
Neil Osmond, Distinguished VP Analyst, Gartner

Digital business is driving unprecedented enterprise-wide change in culture and people. How can organizations keep pace and foster the exploratory, agile, learning culture needed?

In this session we explore:

● What is "culture hacking"?

● Where and how should PPM leaders start to change mindsets and behavior?

● How can PPM leaders operationalize the culture required to be successful?


Sunday, June 16, 2019 03:00 PM|Sunday, June 16, 2019 03:45 PM
The Secrets of Prioritizing IT Demand
Mbula Schoen, Sr Principal Analyst, Gartner

Effective prioritization of projects cannot happen without well-functioning goal-setting and strategy-setting approaches. This presentation explores: What does an efficient IT demand intake process look like? How can organizations prioritize demand in complex organizations? How can you avoid the most common pitfalls that can undermine successful prioritization and demand management?


Sunday, June 16, 2019 04:00 PM|Sunday, June 16, 2019 04:45 PM
Four Steps to Setting Up a PMO That Delivers Value
Anthony Henderson, Sr Director Analyst, Gartner

There is no standard or template for determining the type of PMO you should set up. The best type is one that is tailored to support organizational needs at a level your organization can adopt and benefit from. This session identifies:
What are the four key steps for setting up the best type of PMO for your organization?


Monday, June 17, 2019 10:15 AM|Monday, June 17, 2019 11:00 AM
Ask the Expert: Measure Your Digital Progress With Key Performance Indicators
Neil Osmond, Distinguished VP Analyst, Gartner

PMM leaders can influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This session gives PMM leaders a chance to ask questions about developing digital business key performance indicators.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 10:15 AM|Monday, June 17, 2019 11:45 AM
Workshop: From List of Projects to Project Portfolio — Initial Steps to Better Decisions
Lars Mieritz, VP Analyst, Gartner

It does not matter if you are in growth or survival mode, all organizations strive to balance often conflicting demands in order to arrive at a optimized portfolio that meets the organizational needs both in terms of innovation as well as operational efficiencies and effectiveness. Through exercises, the workshop draws attention to signs and symptoms of portfolio imbalance and looks at approaches to portfolio segmentation or categorization. Using the same case study, the workshop culminates in a workgroup exercise where different teams of participants will each present their approach and take on an optimized portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 10:30 AM|Monday, June 17, 2019 11:15 AM
Designing High-Impact Portfolio Dashboards With Metrics That Matter
Candice Kenney, Director, Advisory, Gartner

Nearly two-thirds of PMO leaders identify portfolio decision support as a key opportunity for improvement. To enable effective executive decision support, PMO and portfolio leaders must build dashboards that are actionable, precise and easy to understand. In this session, you will learn how to:

● Identify the critical metrics required to enable portfolio decisions.

● Drive executive focus on key portfolio conversations.

● Create compelling and forward-looking dashboards in a format that business leaders understand.


Monday, June 17, 2019 11:45 AM|Monday, June 17, 2019 12:30 PM
The EPMO Challenge: Innovation driven demand management
Sarah Davies, Sr Director Analyst, Gartner

Is your organization adopting new technologies at a rapid pace? Is your PMO equipped to deliver both the business roadmap and all these as yet unknown business led technology changes? This session will cover:
The balance between people, process and technology to ensure that the PMO has visibility to change.
The best practice process in place to manage demand.
Guidelines on when to be involved at the right time with this growth of organic change and innovation.


Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:00 PM
Resource Management in the Digital Business
Robert Handler, Distinguished VP Analyst, Gartner

Resource management must evolve to support the digital business. Digital businesses use agile approaches. While traditional resource management practices are foundational, they are insufficient alone. PPM leaders must lead the charge, focusing on consistent team enablement, talent management, bottleneck management and adapting to environmental changes. This session explores the following key issues:

● Why is resource management still an issue?

● What changes with digital business?

● What traditional practices remain foundational?


Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:45 PM
Workshop: Is Your PMO Relevant and Meeting Customer Needs?
Lars Mieritz, VP Analyst, Gartner

With the changes that the onslaught of digital business is bringing, it is not surprising we regularly observe differences between the expectations of business and IT sponsors and stakeholders relative to the PMO’s activities and what they see as really important and delivering value and benefit. Interactive group exercises will provide the catalyst to allow participants to discuss and refine their current thinking regarding their PMO and its effectiveness in meeting sponsor, stakeholder and enterprise needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 09:00 AM|Tuesday, June 18, 2019 10:00 AM
Keynote: Mastering the Art of Saying “No”
Tina Nunno, Distinguished VP Analyst, Gartner

Being able to say "no" diplomatically is essential for PPM leaders to ensure that they can make space to say "yes" to the most important things. Yet, with ever-increasing demands for IT from every corner of the enterprise, saying "no" constructively is more difficult than ever. This session will explore:

● The complex dynamics behind the healthy "no"

● How PPM leaders can master the difficult skill of saying “no”


Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:45 AM
Workshop: Drive the Alignment of Projects, Products and Outcome Metrics to Business Goals
Michelle Coelho, Sr Director Analyst, Gartner

Clear, measurable business goals are vital to success, but they’re often described too vaguely. Program and portfolio management leaders need to align their projects, programs, portfolios and products to overall business goals and capture traceable metrics to demonstrate the value delivered. This workshop will provide guidance on:
- Clarifying business goals
- Identifying activities critical to achieve business goals
- Defining measures directly related to achieving goal expectations

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:45 AM
Workshop: From List of Projects to Project Portfolio — Initial Steps to Better Decisions (Repeat Session)
Lars Mieritz, VP Analyst, Gartner

It does not matter if you are in growth or survival mode, all organizations strive to balance often conflicting demands in order to arrive at an optimized portfolio that meets the organizational needs both in terms of innovation as well as operational efficiencies and effectiveness. Through exercises, the workshop draws attention to signs and symptoms of portfolio imbalance and looks at approaches to portfolio segmentation or categorization. Using the same case study, the workshop culminates in a workgroup exercise where different teams of participants will each present their approach and take on an optimized portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 10:15 AM|Tuesday, June 18, 2019 11:45 AM
Workshop: Reducing Your Third-Party Application Implementation Overruns
Alan Stanley, Sr Director Analyst, Gartner

In this workshop, we'll explore techniques to minimize delays and cost overruns on phase-structured (nonagile) projects being executed by third-party systems integrators. We'll look at ways to set yourself up for success and avoid the typical budget overruns and missed milestones that are experienced by one-third of such projects.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:00 PM
A Practical Approach to Presenting to the Board of Directors
Tina Nunno, Distinguished VP Analyst, Gartner

Some CIOs say, "Every presentation in front of the board, is an opportunity to get fired." Board presentations are often high-stress encounters for CIOs and other executives. CIOs rely heavily upon their PPM leaders to prepare for their board presentations. This session will:

● Present techniques for dealing with board situations

● Discuss practical tips for reporting status and dealing with digital discussions


Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:00 PM
Ask the Expert: Digital Business Needs Advanced Business Case Practices
Dave Aron, Distinguished VP Analyst, Gartner

Most business cases are not that great in many ways. But specifically, in terms of the way the measurement and justification of the value of each business case, and the comparison of multiple business cases is broken. In this session, PPM leaders will have an opportunity to ask questions about discussing advanced business cases with their business leaders to improve digital investment decision making.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 04:45 PM
Four Dashboards for Four Types of PMO
Lars Mieritz, VP Analyst, Gartner

A PMO/PPM function needs to be able to communicate the success and effectiveness of its activities reflecting its particular focus or purpose. Whether the PMO is centralized or has a compliance, activist or delivery focus, the challenge is to identify the best-suited KPIs and metrics. This session identifies four dashboards for four types of PMO.


Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 05:00 PM
Ask the Expert: Power Politics for Women PPM Leaders
Tina Nunno, Distinguished VP Analyst, Gartner

Organizational politics and power dynamics are challenging in the best of circumstances. Add gender dynamics to the equation and many PPM leaders find themselves in complex situations that can be difficult to manage. This session is a facilitated discussion with participants regarding the political challenges that are most relevant to them.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:00 AM
Evolving Portfolio to Enable the Digital Business
Robert Handler, Distinguished VP Analyst, Gartner

Portfolios abound with everything from project portfolios to product portfolios to feature portfolios. The question is “should PPM leaders care?” The answer is “it depends on dependencies.” In a connected digital business, identifying and proactively managing dependencies across portfolios is critical to agility. In this presentation, we’ll cover the following key issues:

● What are portfolios today?

● How to identify where to focus attention and where to let go?

● How to address dependencies across disparate or heterogeneous portfolios?


Wednesday, June 19, 2019 08:15 AM|Wednesday, June 19, 2019 09:00 AM
Ask the Expert: Measure Your Digital Progress With Key Performance Indicators (Repeat Session)
Neil Osmond, Distinguished VP Analyst, Gartner

PMM leaders can influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This session gives PMM leaders a chance to ask questions about developing digital business key performance indicators.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Applying Adaptive Governance Techniques to Distributed Portfolios
Joanne Kopcho, VP Analyst, Gartner

One size fits all governance (decision-making) will no longer work, as program and portfolio management leaders shift PMOs to manage or coordinate across a variety of distributed portfolios. In this session, you will learn:

● How to build an iterative plan to introduce adaptive governance styles within your organization

● How to establish adaptive portfolio governance roles

● How to create improvement plans to adjust adaptive portfolio governance practices to ensure they are fit for purpose


Sunday, June 16, 2019 04:00 PM|Sunday, June 16, 2019 04:45 PM
Pitfalls to Avoid When Moving to a Product Funding Model
Jim McGittigan, VP Analyst, Gartner

Many organizations are moving from project- to product-centric deliver models to support digital business. Many are not adequately changing their financial governance processes. In this session, we will discuss:

● How to identify pitfalls and resolve pitfalls in the product model

● How to fund in a product model

● How to track cost and value so that a product model delivers on its promises?


Sunday, June 16, 2019 05:15 PM|Sunday, June 16, 2019 06:00 PM
Six Key Roles for the Future of the PMO
Scott Sherman, Director, Advisory, Gartner

To support digital business transformation, progressive PPM/PMO leaders are moving beyond traditional project-centric governance, reporting and delivery, and focusing instead on playing a set of six carefully tailored roles critical for digital business. In this session, you will learn:

● How digital business shifts are forcing leaders to rethink the PMO’s traditional mandate?

● How leading PMOs are shifting focus from execution-focused to enablement-focused PPM activities?

● How to select and adopt six new PMO roles?


Sunday, June 16, 2019 05:15 PM|Sunday, June 16, 2019 06:00 PM
The Innovative PPM
Marty Resnick, Sr Director Analyst, Gartner

This session will discuss how PPM leaders could facilitate innovation and ideation within an organization adding structure, guidance and guardrails. This presentation will focus on the use of design thinking and other models.


Monday, June 17, 2019 10:15 AM|Monday, June 17, 2019 11:45 AM
Workshop: Understand the Financial Management Implications of Moving From Project to Product
Jim McGittigan, VP Analyst, Gartner

Digital business is driving the adoption of agile and DevOps supported by a shift from project to product management within IT. Many of the supporting IT financial management (ITFM) processes need to be changed to support solid decision making so that cost, value and risk are effectively balanced across all technology spend. Often PMO and IT leaders are ignoring the changes needed in financial governance to support a product model. This workshop will identify these areas and provide insight and discussion around emerging product financial governance practices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 10:30 AM|Monday, June 17, 2019 11:15 AM
Enabling Innovation With Portfolio Management
Robert Handler, Distinguished VP Analyst, Gartner

Organizations are balancing their technology portfolios to enable digital business. As more resources become free, sources of innovation must evolve beyond top-down senior leadership assertion. Employees and customers become sources for innovation. Demand channels must be optimized for these stakeholders. This presentation covers the following key issues:

● How are organizations balancing their technology portfolios to enable innovation?

● What is innovation and where is it happening?

● How to manage demand channels to enable innovation?


Monday, June 17, 2019 11:15 AM|Monday, June 17, 2019 12:00 PM
Ask the Expert: PPM Technologies — Getting the Most Out of Your PPM Technologies and Software Products
Daniel Stang, VP Analyst, Gartner

In this session, attendees can ask questions about selecting, purchasing, and deploying PPM tools and technology in ways that will benefit their work environment. Typical topics may include: Understanding the scope when choosing one PPM solution over another. Navigating an abundance of choice when making PPM technology buying decisions. Managing and making sense of PPM tool proliferation. Best practices before, during and after PPM tool deployment.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 11:30 AM|Monday, June 17, 2019 12:00 PM
How to Quickly Choose the Right Service Provider for Your Project
Alan Stanley, Sr Director Analyst, Gartner

The RFP process can be 6 months long but you want to start the project in 6 weeks. This session will look at the traditional supplier engagement process and provide an evaluation framework that will significantly speed up the identification and selection process. The session will focus on three topics:

● Identifying who can do the work

● A reusable framework for comparing and selecting

● What can you do to contract more quickly but still with risk guard-rails?


Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:00 PM
Ask the Expert: Improve the Realization of Digital Business Programs by Connecting to Your ‘Real-World’ Business Processes
Marc Kerremans, Sr Director Analyst, Gartner

Processes are basic constituents in the execution of digital transformation, AI and automation initiatives such as RPA. Process mining helps PPM leaders integrating programs with the operating organization and supports holistic decision making. This session gives you an opportunity to ask questions such as: What is process mining? How to start an initiative? How can it help to a better realization of strategic portfolios and lead to better executive decisions?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, June 17, 2019 02:15 PM|Monday, June 17, 2019 03:00 PM
How Artificial Intelligence and Robotic Process Automation Will Reinvent Program and Portfolio Management
Daniel Stang, VP Analyst, Gartner

Artificial intelligence and robotic process automation are about to revolutionize how PPM leaders leverage technology to support their organizations. In this session you will learn:

● What the earliest of applications and use cases for AI-enabled PPM technologies will be?

● How to begin incorporating and adopting AI-enabling PPM technologies?

● How to build a future roadmap for AI-enabling PPM technologies that will drive significant efficiencies and smarter PPM decision making?


Tuesday, June 18, 2019 10:30 AM|Tuesday, June 18, 2019 11:15 AM
Deploying PPM Solutions to Optimize the Expanding Stakeholder Ecosystem
Anthony Henderson, Sr Director Analyst, Gartner

As organizations transition their portfolios from project to products, a broader set of stakeholders are being engaged in a more elaborate and integrated PPM ecosystem. This session will focus on recommended practices for implementing PPM solutions that:

● Inform the decisions requirements of the broader set of stakeholders.

● Facilitate usability and collaboration.

● Promote improved adoption.


Tuesday, June 18, 2019 02:15 PM|Tuesday, June 18, 2019 03:45 PM
Workshop: Design Thinking for Business Capability Modeling
Marty Resnick, Sr Director Analyst, Gartner

This workshop will walk through the use of design thinking as a means to achieve business capability modeling.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 05:00 PM
The State of the PPM Market: Navigating a Universe of Choices and Use Cases in a Multifaceted PPM Market
Daniel Stang, VP Analyst, Gartner

An evolving PPM life cycle is driving the need for PPM leaders to apply more diverse combinations of PPM tools, capabilities and consulting services to their work environments. In this session, you will learn:

● How to leverage the PPM Magic Quadrant to select and procure the right PPM technologies for your organization

● How to generate specific PPM vendor and product shortlists based on prevalent, yet diverse, PPM use cases

● How to rationalize the procurement and usage of multiple PPM technologies to support the evolving PPM life cycle


Tuesday, June 18, 2019 04:15 PM|Tuesday, June 18, 2019 05:45 PM
Workshop: Understand the Financial Management Implications of Moving From Project to Product (Repeat Session)
Jim McGittigan, VP Analyst, Gartner

Digital business is driving the adoption of agile and DevOps supported by a shift from project to product management within IT. Many of the supporting IT financial management (ITFM) processes need to be changed to support solid decision making so that cost, value and risk are effectively balanced across all technology spend. Often PMO and IT leaders are ignoring the changes needed in financial governance to support a product model. This workshop will identify these areas and provide insight and discussion around emerging product financial governance practices.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, June 18, 2019 05:00 PM|Tuesday, June 18, 2019 05:45 PM
Ask the Expert: Improve the Realization of Digital Business Programs by Connecting to Your ‘Real-World’ Business Processes (Repeat Session)
Marc Kerremans, Sr Director Analyst, Gartner

Processes are basic constituents in the execution of digital transformation, AI and automation initiatives such as RPA. Process mining helps PPM leaders integrating programs with the operating organization and supports holistic decision making. This session gives you an opportunity to ask questions such as: What is process mining? How to start an initiative? How can it help to a better realization of strategic portfolios and lead to better executive decisions?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Ask the Expert: PPM Technologies — Getting the Most Out of Your PPM Technologies and Software Products (Repeat Session)

In this session, attendees can ask questions about selecting, purchasing, and deploying PPM tools and technology in ways that will benefit their work environment. Typical topics may include: Understanding the scope when choosing one PPM solution over another. Navigating an abundance of choice when making PPM technology buying decisions. Managing and making sense of PPM tool proliferation. Best practices before, during and after PPM tool deployment.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, June 19, 2019 10:00 AM|Wednesday, June 19, 2019 10:45 AM
Winning in a World of Digital Dragons
Dave Aron, Distinguished VP Analyst, Gartner

The digital dragons (Amazon, Alibaba, Google, Baidu etc.) are powerful, and play more and more roles in more and more industries. This session examines:

● Do you know enough about how they are evolving?

● How do they think about your business and your company?

● What strategic posture should you take toward them?


Tracks designed for PPM leaders

Gartner Program & Portfolio Management Summit 2019 delivers the insight you need to successfully navigate the old world of compliance and risk aversion with today’s world of speed and agility across the complex set of practices, roles and technologies that make up the daily life of a PPM leader.

 

Discover our four tracks and 95 sessions designed to address key challenges you face like agility, transformation, product management, resource planning, innovation and many more.

Start planning your agenda now.