Enabling the Digital Future: Speed, Agility & Resilience

Connectivity is the principal driver of digital business. A powerful enabler of speed, scale and agility. As an I&O leader and data center professional with an eye on the future, it’s up to you to make connectivity a reality for your organization, linking growing technology capabilities to deep cultural transformation and your own personal I&O leadership. Gartner IT Infrastructure, Operations & Cloud Strategies Conference​ is the premier gathering for senior IT and business leaders, offering a depth and breadth of I&O topic coverage unavailable at any other event.

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The Summit is designed for individuals in the following roles:
Roles Include:
  • Head of I&O
  • I&O strategy & planning
  • CIOs & CTOs
I&O Executives and Strategists
Roles Include:
  • Infrastructure management
  • Data center management
  • Servers & Storage
  • Network & Communications
  • Infrastructure architect
Data Center & IT Infrastructure
Roles include:
  • IT operations
  • IT Service Management
  • IT Service Delivery
  • Application Management & Support
  • DevOps
  • I&O analytics and AI-driven Ops
IT Operations Management
Architects & Project leaders involved in:
  • Cloud
  • Mobile
  • IoT
  • Virtualization
  • Enduser computing
I&O Architects & Project Leaders

What You Will Learn

  • Develop a “cloud-first” organization. Strike the right balance between value and risk in developing a successful cloud strategy.
  • Simultaneously, apply a bimodal strategy that delivers both core services and enables agility to navigate changes needed to support new digital workloads.
  • Recalibrate I&O's role to lead the charge as an effective leader for the digital age.
  • Develop strong leadership capabilities that minimize the risk of “shadow IT” and transform I&O roles, skills and culture for the digital business environment. 
  • Successfully connect people, business and things using mobile, smart machines, AI, IoT and Cloud.
  • Rethink technology architecture, processes and people required for next-generation workloads.
  • Get ahead of the rising role of edge infrastructure initiatives.
  • Effectively balance short and long term cost optimization to deliver business outcomes.
  • Secure your organization’s I&O environment against emerging business disruption and the evolving security threats landscape.
  • Determine what role virtualized and software-defined networks will play in your enterprise.

Hear what attendees have said about what they learned and experienced. 

Features & Benefits

  • Network with Peers: A community of over 650 of I&O and data center professionals.
  • Agenda: Focused on Connecting Leadership, Partnership and Technology. Helping you and your teams to strengthen core capabilities and prepare for the digital future.
  • Tracks: Topics spanning from Cloud, Infrastructure Agility, Operations, Leadership, Digital Workplace and Technology at the Edge, Security, Emerging Strategies and Cost Optimization
  • Magic Quadrants: Brand-new 2017 MQs including  Datacenter Outsourcing & Hybrid Infrastructure Management; Cloud IaaS; Datacenter Networking; Hyperconverged infrastructure
  • Keynotes: Brimming with inspiration from the world’s top innovators and leadership experts.
  • Case Studies: End user present leading-edge case studies and share practical examples of putting I&O leadership, partnership and technology into practice.
  • 25+ Gartner Analysts: presenting select research, targeted to your priorities and provide you with the most personal guidance and advise possible in analyst one-on-one meetings.
  • 40+ Solution Providers: Meet with today’s leading and emerging I&O solution providers under one roof. Find out more about innovative solutions on the showfloor

What's Included

  • Network with Peers: Join more than 650 I&O professionals who will convene to interact and share their knowledge and objectives.  Get the details
  • Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
  • Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss.  
  • Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours. 
  • Ask the Analyst: These are small, interactive sessions focused on specific topics; ask the analyst direct questions and get answers live.
  • Workshops and Roundtables: Intimate workshops and roundtables provide an opportunity to drill down on specific "how to" topics in a small group environment. 
  • Gartner Essentials: These sessions provide core Gartner content that is critical for all I&O professionals
  • Gartner for Technical Professionals: These sessions offer in-depth and technical research, and provide how-to guidance that is focused on technical planning, architecture and design, technical product evaluation, and overall project execution.
  • Exhibitor access: Exclusive access to select exhibitors to make informed decisions. Find out more about innovative solutions on the showfloor
  • Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.  
  • Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers. 
  • End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions. 
  • Group Rate Discount: Maximize your learning by attending as a group.  
  • One year access to  Events On Demand
  • Special Benefits for Alumni

Learn more about ​pricing & registration

Sign-up to stay informed about the 2018 event - news, agenda announcement and more!

Frequently Asked Questions

Get answers to your questions here


We are currently preparing the 2018 Gartner IT Infrastructure, Operations & Cloud Strategies Conference agenda. Sign-up to stay informed about the 2018 event - news, agenda announcement and more!  


2017 Conference Tracks

  • Cloud 
  • IT Operations 
  • Infrastructure Agility
  • I&O Leadership
  • Digital Workplace and Technology at the Edge

Virtual tracks:
(suggested sessions across the agenda based on following topics)
  • Emerging Strategies for Tomorrow’s IT
  • Securing the Data Center of Tomorrow
  • Best Practices for I&O Cost Optimization

Sign-up to stay informed about the 2018 event - news, agenda announcement and more!

2017 Hot Topics

  • Defining and implementing your enterprise Cloud strategy 
  • Best practices in Cloud Management
  • Colocation & Outsourcing
  • Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
  • Preparing IT Operations for Digital Business
  • DevOps and AIOps
  • Analytics and Automation 
  • The Evolution of the Service Desk
  • Containers and Micro Services
  • Data Center in 2020
  • Hybrid and Bimodal IT
  • Software-defined infrastructure
  • Hyperconverged and Integrated Systems
  • Mobile and endpoint technologies enabling the Digital Workplace
  • The move to user centric, contextual services powered by AI
  • The role of Cloud in End User Services
  • The rising role of Edge Computing
  • Attracting, developing and retaining IT personnel
  • Changing the IT culture
  • Cloud and SaaS economics
  • Balancing short and long term cost optimization efforts 

Sign-up to stay informed about the 2018 event - news, agenda announcement and more!
"The event has been very informative and has added value to my organization in form of understanding what is happening in this arena. The speakers have been topical and to the point. A worthwhile conference."

- 2015 Attendee

Optimize Your Attendance

You'll be able to add these Gartner exclusives to your agenda:

  • Admission to all Keynote sessions
  • Gartner Analyst One-on-Ones*
  • Analyst User RoundTables*
  • Workshops*
  • End-User Case Studies
  • Solution Provider Showcase
  • Reception and Evening Entertainment
  • Breakfast, Lunch, Snacks
  • First Time Attendee Orientation Program

*  Please note: Places are limited and registration is required - first come first served basis


Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus. 

Our 2017 Speakers were

  • Rakesh Kumar
    Rakesh Kumar

    Managing VP, Research


  • Philip Dawson
    Philip Dawson

    Research VP


  • Thomas J. Bittman
    Thomas J. Bittman

    VP Distinguished Analyst


  • Chris Matchett
    Chris Matchett

    VP Distinguished Analyst


  • Michael Disabato
    Michael Disabato

    Research VP


  • Donald Feinberg
    Donald Feinberg

    VP Distinguished Analyst


  • Brian Lowans
    Brian Lowans

    Principal Research Analyst


A note from the conference chair

Nathan Hill
Nathan Hill

Research Director and Conference Chair, Gartner

Enterprise transformation is the new imperative for infrastructure and operations and the data center, the impetus for business-driven strategies and investments. As key contributors to innovation, growth and change, I&O leaders are now recognized as true strategic partners who help envision and shape the business future. ​We discussed how I&O leaders were being asked to become enablers, influencers and transformers of the enterprise drive change; a conversation that took place with more than 40 Gartner analysts and guest speakers as well as over 600 of your I&O peers.

This year, we’ll dive deeper into the transformation that faces I&O leaders like you.

Plan to join us in 2018.

What We Hear About Our Speakers

"The summit provided me with good insights into technology and market trends both current and upcoming as well as valuable time for peer networking. It gives you a moment in time to set clear strategic and tactical view with enough founded facts and information"


Meet the Solution Providers at the Forefront of IT Infrastructure & Operations

The Gartner IT Infrastructure, Operations & Cloud Strategies Conference will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.

  • Learn more about the exhibitor experience. 
  • Contact us to learn more about opportunities to exhibit. 
  • Find out how you can interact with our exhibitors

Become an Exhibitor

Take Your Place Among Technology's Key Players

Join us now


Exhibitor Interactions

Read more about how you can interact with our exhibitors

Venue & Travel

London, UK


InterContinental London - The O2
Waterview Drive
London, United Kingdom - SE10 0TW

Reserving a Room

A limited number of rooms have been held at the InterContinental – London The O2 Hotel, for attendees of the Gartner IT Infrastructure, Operations & Cloud Strategies Conference

There are three special promotional Gartner rates available: 

  • Superior Room - £215 per night (Includes Breakfast) excluding VAT
  • Deluxe Room - £265 per night (Includes Breakfast) excluding VAT
  • Studio Suite - £365 per night (Includes Breakfast) excluding VAT

To reserve a room either Reservation Office opening times are: Monday to Friday between 09:00 - 17:00 (London Time). Closed on weekends.

Alternative Hotel Recommendations
Please note that Gartner does not hold preferential rates at these hotels

Hilton Canary Wharf
South Quay 
Marsh Wall 
London E14 9SH 
A 5-minute walk from Canary Wharf Tube Station and one stop from North Greenwich on the Jubilee Line 

Aloft London Excel
One Eastern Gateway
Royal Victoria Dock
London E16 1FR
A short walk to the Emirates Airline, and a 5 minute walk to the Intercontinental 

Park Plaza Westminster Bridge London
200 Westminster Bridge Rd
London SE1 7UT
A short walk to Waterloo Station and 15 minute journey on the Jubilee Line to North Greenwich
Crowne Plaza Docklands
Royal Victoria Dock,
Western Gateway,
London E16 1AL
A 5 minute walk to the Emirates Air Line then a short walk to Intercontinental, The O2

Accommodations & Privacy Advisory

Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.  

Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.  

Learn more on how to protect yourself from scamming attempts.